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Problem with Windows 2000 update to SP4

Discussion in 'Windows XP' started by walls, Apr 28, 2004.

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  1. walls

    walls Thread Starter

    Joined:
    Apr 28, 2004
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    I have tried to update my W2K professional (running on a Dell Inspiron laptop) to SP4 (currently SP2), using the express option. While performing the "Inspecting your current configuration" process it raises the following error:

    "The file c:\winnt\system32\msexci40.dll is open or in use by another application"

    I have tried a) stopping all other applications and b) stopping non-essential services

    This failed to resolve the problem.

    I tried renaming, moving, delting the msexcl40.dll file non of which I was allowed to do.

    I ran Sysinternal Proc Explorer applicaton which can show which processes are using which dlls. None are shown to be using msexcl40.dll

    I tried running regsvr32 /u to uninstall the dll and got the error "Load Library ("c:\winnt\system32\msexci40.dll " )failed - the specified module could not be found"

    I don't know what else to try. Does anyone have any insight into this problem.

    Thanks

    Ian
     
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