Problem with winlogon.exe

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bonezzzzzzz

Thread Starter
Joined
Apr 7, 2004
Messages
1
Hey, hows it goin? ........alright im new at this thing , so bear with me. ;)

1. I have a continuous error on winlogon.exe where i receive the following error.
The instruction at "0x77f585c0" referenced memory error at "0x00000000". THe memory could not be "written".

Now once I hit the cancel or OK buttton.......BOOM :eek: ---> Blue Screen and my system starts rebooting.

2. I receive an error message from my norton firewall telling me that a remote user is trying to use my WINLOGON.EXE file....which of course I denied access to the user.

3. I ran a series of spyware software which was posted on one of the forums such as CWshredder, Spybot and AdAware 6. Here is the final log file for HijackThis which I obtained after running all the software above.

-------------------------------------------------------------------------
Logfile of HijackThis v1.97.7
Scan saved at 8:32:19 PM, on 4/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\tp4mon.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINDOWS\System32\MMTrayLSI.exe
C:\WINDOWS\System32\MMTray2k.exe
C:\WINDOWS\System32\MMTray.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
C:\Program Files\Messenger Plus! 2\MsgPlus.exe
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
E:\Programs\Rambooster2\FreeRAM XP Pro 1.40.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\ThinkPad\Utilities\tponscr.exe
C:\DOCUME~1\jahangir\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TrackPointSrv] tp4mon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [TpHotkey] C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Popup Ad Filter] C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
O4 - HKCU\..\Run: [FreeRAM XP] "E:\Programs\Rambooster2\FreeRAM XP Pro 1.40.exe" -win
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Allow Popups - C:\Program Files\Meaya\Popup Ad Filter\WhiteGetUrl.js
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37783.3146643518
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
-------------------------------------------------------------------------

SO, Let me know what you think......any suggestion on what to do and what to avoid would be help a lot.
 
Joined
Aug 11, 2001
Messages
2,872
Hi Bonezzzzzzz, Welcome to TSG !!
Run your Antivirus (make sure it is up to date). Usually the Winlogon error means that the OS has become corrut, but a virus could be there as well. As far as your Hijack list :
These can be removed from startup if you dont use Codecs:
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
This one is known to include Lop.com :
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
http://allentech.net/parasite/lop.html

These can be removed from startup:
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

Do you use Norton Corporate edition?? If so have heard of logon problems with it.
Possible to cause the Winlogon problem.

 
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