I just finished running a tune up at Pit Stop, finding several problems, ranging from internet security,low memory, internet cache, bandwidth to a minor problem with the ping test, and a security problem with Outlook Express (which I never use and remove every time I find it) Removed a couple of questionable Startups, several hundred cookies, which made computer freeze, go crazy showing one screen after another, and deny access. I found a Porn Site under objects in Internet Tools I can't remove, a file in the system called TAPISRV.EXE in the kids Registry I'd like to delete if I can do it without messing anything up, and clean this comp out from top to bottom. I lost the directions and link for cleaning it out by typing percent cookies and am getting a kernel32dll. error message opening the Internet, but getting on ok for now. I found a lot of Outlook Express files noone can explain. Seems the eleven year old has been running without ZA for a month or so, with her Dad hooking up to an adult site. I've blocked emails for at least a month from porn sites that have been crazy. I need a decent cookie cleaner, pop-up killer that actually kills the cookies as well, and to reinstall ZA. I assumed Zone Alarm on my name would cover all users. Wrong, now what?