Solved Problems in playing downloaded media

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Sandee02

Thread Starter
Joined
Apr 19, 2018
Messages
41
Downloaded media is not playing, like video is playing in VLC but no audio is playing. In windows media player there comes an error displaying "Windows Media Player encountered a problem while playing the file."
upload_2018-4-20_1-14-15.png
when i click web help it also displays no help available.upload_2018-4-20_1-16-7.png
Online media is playing perfectly well, all songs and videos are playing with audio, only downloaded audio of video and songs are not playing. i tried reinstalling VLC latest version but still problem exists.
Earlier everything was fine but after hardware repair the problem exists.
my system is
upload_2018-4-20_1-19-3.png


i would be highly obliged if you help me with this problem.
 

texasbullet

Ramon
Joined
Jun 11, 2014
Messages
2,687
Some videos nowadays are recorded in some format that WMP can't read. You will have to install another media player such as VLC, Realplayer etc to be able to watch this videos or may need to convert them by usining Handbrake, etc. I have been in that spot before.
 
Joined
Oct 29, 2017
Messages
6
First try downloading a codec pack for media player. You can find a lot fo free ones online. That should fix the problem. If not, I would recommend getting another video player such as divx player which is free and pretty good.
 

AmyToo

Amy
Joined
Sep 22, 2017
Messages
390
Hold off on installing more stuff.

Is this a new video you just downloaded? Or is it one you've had a for awhile that you could play before?
 
Joined
May 31, 2011
Messages
762
Could you please explain what you meant by hardware repair? Download the little app MediaInfo, it's free. After installation it ends up in your right click context menu for viewing the specifics of audio and video files. This will at least tell you what type of audio is giving you problems.
 

Sandee02

Thread Starter
Joined
Apr 19, 2018
Messages
41
Could you please explain what you meant by hardware repair? Download the little app MediaInfo, it's free. After installation it ends up in your right click context menu for viewing the specifics of audio and video files. This will at least tell you what type of audio is giving you problems.
i mean changing of mother board by hardware repair.
 

Sandee02

Thread Starter
Joined
Apr 19, 2018
Messages
41
Some videos nowadays are recorded in some format that WMP can't read. You will have to install another media player such as VLC, Realplayer etc to be able to watch this videos or may need to convert them by usining Handbrake, etc. I have been in that spot before.
but the same video worked earlier before repairing.
 

texasbullet

Ramon
Joined
Jun 11, 2014
Messages
2,687
no , the old was installed with all the data.
That seems to be your problem. You need to make a fresh install of your OS plus drivers. You cannot swap the hard disc drive and use the same OS because the drivers will change unless you are using an identical mother board as the old one.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
20,713
What sound device is in your computer? No one can answer your question until you answer this question.
 
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