I have recently had some problems with my Windows 10 laptop where, even though my account was the only account on there and set as administrator, I didn't have full administrator rights. This came to light when I needed to reinstall my security software only to find that I didn't have the permissions to remove programs. Because of not having full admin rights I was unable to open an elevated command prompt to be able to open the hidden built-in admin account. All of this has led me to realise the only way of sorting the issue was a fresh install of Windows 10. I made a system image which I saved to an external HDD using the built-in Windows system image program and made sure I had a recovery usb memory stick. I have managed to do the fresh install but when trying to install the system image I get an error message stating that the parameter is incorrect. Having done a bit more research I've discovered that the windows system image program is a bit rubbish and will probably be phased out. I did find a few different places recommending Macrium Reflect Free as a much better alternative that works without issue, apparently. However, it would seem that to use the program you need to have first used it for making the system image, something that hadn't been mentioned. I now have a clean Windows 10 installation and a system image but no way of recovering it. Can anyone suggest a way for me to recover my system image please as I'm at a loss as to what to do!
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