problems logging on

if anyone can help me i would appreciate it, well my laptop has a problem logging on in my home,,, well basically it cant. but when i take it elsewhere it will log on with no problem. it cant be the phone line because another laptop, same brand logs on and a table top also logs on with no problem so please help if u can

 

Hi nottosavy, Welcome to TSG !!
Sign on the internet??
What is the exact problem?
Wont connect to ISP?

 

thanks for the response tw56 yeah it just wont log on aol in my home but everywhere else it can. but when i use my wifes laptop or when the kids use their table top using same line and phone jack they are able to log on

 

Hi nottosavy,
Check your dial numbers. Make sure the area code is not there if it is local.
Do you hear the modem dialing??
What is the meesage, if any, does aol give for not connecting??

 

i hear the dial tone, i hear the touchtone but then i hear dial tone again. another thing it seems like my laptop is acting like a phone that is off the hook, for example if the phoneline is plugged in the laptop but i am not on line and the computer is off , if i go to the other phone line where phone is connected and pick up the reciever i will not hear a dial tone