problems running game

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kabar

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Dec 26, 2001
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I have one very disappointed child - we have been trying to run Zoombinis Mountain Rescue (Christmas present!) and it seems to install ok but when we click play, it just hangs on a black screen - help!!! ...please!
 
Joined
Dec 2, 1999
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12,041
first hit control alt delete and end task on all running tasks except systray and explorer.

Try a different video resoloution, go to start/settings/control panel/display/settings tab, generally try reducing the screen area to 800 x 600 x 16bit.

If that doesn't work download new drivers for your video card and upgrade or reinstall directx from microsoft

www.microsoft.com/directx
 

kabar

Thread Starter
Joined
Dec 26, 2001
Messages
2
Thanks for your reply
I have tried control-alt-delete before - but nothing ever happens! Can you tell me why?
I will try your other suggestions - thanks!
 
Joined
Dec 2, 1999
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12,041
What operating system are you running, win95/98/me etc

You have to press all three keys at once. Not one at a time, so press and hold control, then press and hold alt, then press delete

try start/run/type taskmgr and press enter This is just a guess, might work, might not

You could also try rebooting the machine and hold down the shift key while windows loads, I beleive that will keep it from starting a lot of the startup programs, but haven't done it for awhile.
 
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