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problems seeing html attachment (hotmail)

Discussion in 'Web & Email' started by kenh123, Jan 28, 2004.

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  1. kenh123

    kenh123 Thread Starter

    Joined:
    Jan 28, 2004
    Messages:
    2
    trying to see the contents of an html attachment in an email received at hotmail account...

    on the screen reading the email, I click on the name of the attachment (right next to the paperclip and "Attachment". This takes me to screen that says attachment name and that it as been virus scanned with no virus found. Click on "Download File" (only other option is to "cancel"?). This opens a new IE window with the MSN name and butterfly at the top that says "This new browser window has been opened to display the attachment sent with your message.....". But the attachment contents doesn't display!!!!!

    Any ideas?

    Thanks
     
  2. shadowboss

    shadowboss

    Joined:
    Jan 12, 2004
    Messages:
    40
    Is it possible that the attachment is a blank file, i.e. an html file with no coding?

    One thing you could try to at least rule out a problem with the file is this:

    1. Save the attachment to your HDD.

    2. Open the file with Notepad.

    3. Verify that there is html coding there.

    4. Open IE or your browser of choice.

    5. Click File>Open, and navigate to where your attachment resides on your PC.

    6. Click Open. If the HTML is legitimate, i.e. there are no problems with the coding, then the file should display in your browser window.

    Hope this helps.
     
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