1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Problems when I start up. Help!

Discussion in 'Windows Vista' started by Boosty16, Oct 10, 2008.

Thread Status:
Not open for further replies.
  1. Boosty16

    Boosty16 Thread Starter

    Joined:
    Jun 16, 2007
    Messages:
    47
    I have a brand new laptop and it was preloaded with Vista as it's OS. This does not happen everytime I start up but probably about 25% of the time. When my desktop appears and everything is done loading I double click an icon and the hour glass appears and it will stay like that until I manualy shut down my laptop. Sometimes it will work after the next start up but most of the time it doesn't. To fix this problem I must restart in safe mode and run my webroot system scan. All I have are the normal cookies that are quaranitned and I have not had any kind of virus that webroot and norton internet security has found. Can anyone explain this. At times my comp's CPU usage is really low, like in the 1 to 3% area when this happens. When it doesn happen, I can not open anything but my mouse moves and the only thing left is to hold the start button down to shut down and start over again.

    Any help or info would be greatly appreciated.
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi,
    If it's brand new, is it under Warranty? Did the supplier give a support helpline number? I'm just worried that if it's under warranty you don't want to try fixes that may invalidate it ... you know how tricky some companies can be with things like that.

    Richard.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Problems start Help
  1. SoundsofSand
    Replies:
    3
    Views:
    427
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/757759

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice