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Problems with Bluetooth Headphones

236 views 0 replies 1 participant last post by  crutchworks 
#1 ·
I have a pair of Bluetooth wireless headphones: QUDO Active noise cancelling wireless headphones ANC 300, connecting to my computer through the Simplecom NB407 USB Bluetooth 4.0 Widcomm Adapter Wireless Dongle.

Unfortunately I am getting stuttering/distortion when used on my computer. When used on my other computer and my work computer it is fine. I have tried all the recommended fixes (i.e. change driver, unclick the hands free option, check for interference etc) but to no avail. Are you able to help me?

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20201223020254.000000+660
Processor: AMD Ryzen 3 3100 4-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: NVIDIA GeForce GTX 1650 SUPER
Hard Drives: C: 232 GB (116 GB Free); D: 0 GB (0 GB Free); F: 1861 GB (1821 GB Free);
Motherboard: Micro-Star International Co., Ltd B450-A PRO MAX (MS-7B86), ver 4.0, s/n K716571572
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated
 
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