Problems with email attachments

[muncie]

I have to send .jpg attachments of designs to customers for their approval. When I view the sent attachment, it just shows a small box with a red "x" in it. Sometimes the customer will be able to open the attachment and sometimes they can't. Is there a better way to be sending these .jpg files? Is there a setting that I need to change so they can view the attachments? Maybe I need a program like Adobe Acrobat to send my designs. Could you help me?

 

[etaf]

should be no problem sending jpgs - do they have a virus scanner on email that may be causing a problem.

how big are the files?
a lot a sites offer a service where you can upload pictures to the web and then invite people to have a look - i know canon offer this service - but may be limited to peoplke who have bought there digital camera.

 

[sekirt]

When posting, always state your OS and version numbers along with names of programs involved in your problem. The correct answers can depend on this vital information.

sekirt

 

[hewee]

Zipping up the files and attaching the zip should help AV scanner from getting to it.
Plus if your doing images in Photoshop you can compress a .psd to keep the file size down and they will have a better image to look at then a .jpg