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Problems with email attachments

Discussion in 'Web & Email' started by muncie, Sep 14, 2004.

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  1. muncie

    muncie Thread Starter

    Sep 14, 2004
    I have to send .jpg attachments of designs to customers for their approval. When I view the sent attachment, it just shows a small box with a red "x" in it. Sometimes the customer will be able to open the attachment and sometimes they can't. Is there a better way to be sending these .jpg files? Is there a setting that I need to change so they can view the attachments? Maybe I need a program like Adobe Acrobat to send my designs. Could you help me?
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    should be no problem sending jpgs - do they have a virus scanner on email that may be causing a problem.

    how big are the files?
    a lot a sites offer a service where you can upload pictures to the web and then invite people to have a look - i know canon offer this service - but may be limited to peoplke who have bought there digital camera.
  3. sekirt


    Mar 28, 2003
    When posting, always state your OS and version numbers along with names of programs involved in your problem. The correct answers can depend on this vital information.

  4. hewee


    Oct 26, 2001
    Zipping up the files and attaching the zip should help AV scanner from getting to it.
    Plus if your doing images in Photoshop you can compress a .psd to keep the file size down and they will have a better image to look at then a .jpg
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