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Problems with Orbx FTX Central 3

Discussion in 'Games' started by ejoiner, Apr 16, 2019.

  1. ejoiner

    ejoiner Thread Starter

    Joined:
    Apr 16, 2019
    Messages:
    1
    Hi. I am a flight sim enthusiast who uses Orbx Direct scenery for Prepar3D. (flight sim nerd here.)

    I recently did a reinstall of windows 10 professional and am also trying to install an Orbx tool called FTX Central, which is used to remotely download and install scenery into the sim. this is payware high end stuff and they have a proprietary tool to install the software. The FTXC tool fails on installation because of an error below:

    We were unable to start the Background Intelligent Transfer Service (BITS). This is used to download large files in FTX Central. It must be enabled for FTX Centrals download functionality to work.

    When you click "OK", your web browser will open with instructions on how to re-enable BITS.

    The error we received was: Retrieving the COM class factory for component with
    CLSID {4991D34B-80A1-4291-83B6-3328366B9097} failed due to the following error: 80070005 Access is denied. (Exception from HRESULT:0x80070005 (E_ACCESSDENIED)).
    Try as they might, the Orbx guys havent been able to help me yet. I am wondering if you can give comment in specific to the CLSID and the error message. I am thinking this is something local to my PC and perhaps not the software per se. FYI, I have looked at services.msc and I have insured that BITS is turned on. I still get this error...

    Much appreciate any help. The FTX Central tool does produce an error.log. I have attached it.

     

    Attached Files:

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