Problems with Secondary Hard Drive

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Serec

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Aug 12, 2010
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I'm new to the forums so I'll do the best I can to convey this problem.

I recently made the mistake of attempting to disconnecting an external hard drive from my DELL XPS 420 while it was shutting down and configuring some windows updates. Not only did I remove the power supply to the external HD, I accidently flipped the power switch on my surge protecter while I was doing it. Upon rebooting, the computer would attempting to configure the updates upon restart as it would have under normal circumstances. This process would simply stay stuck on 0% until the system decided to reboot and try again, thus repeating the cycle. I worked with Dell's tech support for quite a while until they decided to send me a factory image replacement Hard Drive. The new HD is working just fine, but I have not been able to get the computer to recognize the old HD, which is now plugged into the second slot in the XPS. There are things that on this old HD that I really need, and I'm hoping that you guys have some suggestions for me.
 

TRS-80 vet

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Jun 17, 2005
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3,148
Right click on the drive in My Computer (unless it's not showing there?). Choose properties. Choose tools.

You'll see the options to check the disk.

Otherwise, do it from the command prompt:
 

Serec

Thread Starter
Joined
Aug 12, 2010
Messages
2
It is most definitely not showing up under my computer. As far as I know, the BIOS is properly configured so that the HD should be showing up.
 
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