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problems with sound

Discussion in 'Hardware' started by matthewgoodnight, Feb 17, 2007.

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  1. matthewgoodnight

    matthewgoodnight Thread Starter

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    i had to reformat my hard drive recently and no i cant get my sound to work. i tried to find the right drivers but i'm not having much luck. can anyone help me?
     
  2. catlady13

    catlady13

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    HI Matthewgoodnight, you are going to have to post some more information before anyone can help you find drivers. If your sound is onboard then we need to know the make and model of your computer so we can go onto the manufacturer's site and find them . If you have an add on video card we need to know what it is for the same reason. :)
     
  3. matthewgoodnight

    matthewgoodnight Thread Starter

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    it's an emachine t3516 i've added nothing to it and the speakers are the ones that came with the computer
     
  4. matthewgoodnight

    matthewgoodnight Thread Starter

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    oh yeah, and you can call me cassie if you'd like.
     
  5. kilowatt1

    kilowatt1

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  6. matthewgoodnight

    matthewgoodnight Thread Starter

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    i downloaded the driver and it still says no audio device found
     
  7. kilowatt1

    kilowatt1

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    :) OK. Try this. Go here and save the download to your desktop. Click on the file that you saved on the desktop and unzip itto a location of your choice. (remember the file name and where you saved it to.) Navigate to wherever you saved it to and open the folder. Click on the "Readme" file. Follow the instructions for removing any existing drivers via add/remove. Do not reboot the computer after removing the old drivers. Next go into device manager/sound,video and game controllers and right click on any device that has an exclamation point (or other error code) beside it, then choose uninstall.

    Now reboot the computer. If you see any "new hardware found" message, click cancel then allow Windows to continue loading. Once you are back at the desktop navigate back to the driver folder you saved earlier and click on the setup.exe icon. Follow the directions during setup then reboot when finished. This time allow the "new hardware" wizard to do it's thing. Hopefully, it will install the correct drivers.
     
  8. JaseFace

    JaseFace

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    if you want the exact model number of the motherboard you will have to call/email/chat with an emachine rep to find the model number. cause they don't list it on the website. I know i used to be an emachine tech support rep. I know that getting the drivers from the manf website will be quicker and easier.
     
  9. matthewgoodnight

    matthewgoodnight Thread Starter

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    thanks a lot, i really appreciate it.
     
  10. matthewgoodnight

    matthewgoodnight Thread Starter

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    i appreciate all of your help
     
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