Problems with "Switch User" on computer

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rhmtmm

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Nov 5, 2011
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I have two users on the computer. it will let me login but not the other user. A message comes up like this: "A recently installed program has disabled the welcome screen and fast user switching. To restore those features, you must uninstall the program. The following file name might help you identify the program that made the change."

I have done a complete scan of the C drive and no such file name is present. What else can I try in order to fix the problem. This user cannot log in, in turn he cannot locate in files, folders, pictures, etc.What do you suggest?





Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 7300 LE, 512 Mb
Hard Drives: C: Total - 147769 MB, Free - 95161 MB;
Motherboard: Dell Inc, 0CT103
Antivirus: Norton 360 Premier Edition, Updated: Yes, On-Demand Scanner: Enabled
 
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I had that happen once and forget what all I did nut a couple reboots or shut dowb and wait and boot up again cleared the trouble.
 
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SUE
Since you have xp try this.Once you are logged in go to the control panel, then user accounts, then change the way users log on or off, then uncheck fast user switching.I had a similar problem where it looked like the old style log in used on windows 98. And thats how i got rid of that problem for good.
 

rhmtmm

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Whenever I go to "Change how users log on" that is the error message pops up. You can see the page behind it, it is grayed out.
 
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Can you remember what program it was that you installed? When i had that happen if im not mistaken it was my wireless internet driver that was causing the chaos.If you can write down the file name it might help to track down who the culprit is even though you couldnt find it anywhere in the computer.
 
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Heres something else that you might try. Go to my computer,tools,folder options, offline files, uncheck the box the says enable offline folders then go back to the user accounts etc, and see if that solves it.
 

DaveA

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Have you tried "Logging Out"?

NOT Switch users, but doing a real log out. I have seen this many times on others machines and is why I do not use switch users.
 
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Not just logout but shut down and wait 10 minutes and then boot up. The wait is to make sure the memory is not holding something that it can with a reboot or shut down and booting up right away.
 

rhmtmm

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The problem did come up when i installed wireless internet driver. I have logged out and waited.
 

Phantom010

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I've seen something similar after updating a D-Link Wireless Adapter driver.

What's the file name?
 
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