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Problems with Windows Live Mail

Discussion in 'Web & Email' started by MayLiz, Jan 18, 2013.

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  1. MayLiz

    MayLiz Thread Starter

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    Hello,

    Thank you in advance for your help. My husband and I are connected to the same home network. I have a brand new Windows 8 PC. He has a Windows 7 operating system. We can both be on the internet at the same time. However, we cannot seem to access Windows Live Mail at the same time. I receive the mail and then the site freezes and I cannot access the mail at all. Please help. I am so thankful for this wonderful site.

    MayLiz



    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8, 64 bit
    Processor: Intel(R) Pentium(R) CPU B980 @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
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    Hard Drives: C: Total - 943635 MB, Free - 888684 MB;
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  2. TerryNet

    TerryNet Moderator

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    That's quite bizarre, even for Windows Live Mail! If one of you has the program open on one machine, the program will not open on the other machine????

    What site? You've already downloaded mail, so do you mean that you cannot access new mail? Or the mail you've already downloaded? What mail service are you using? Are you both using the same service?
     
  3. MayLiz

    MayLiz Thread Starter

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    I am using www.sisna.com. It is also synced to a mail APP on Windows 8. The mail will download to that APP from www.sisna.com. I am not sure whether the mail is downloading from that APP into Windows Live Mail or if it is coming directly from Sisna.com to Windows Live Mail. I know this sounds complicated. Sorry! Anyway, the mail downloads into Windows Live Mail, but then immediately freezes and I am unable to open it and act upon it. My husband has the same Sisna service. Sometimes it seems as if all of the mail is circulating back through the Sisna mail and I am deleting the same mail over and over again. Although I can access it through the Sisna mail APP, I cannot download pictures and attachments properly from there so I prefer the Windows Live Mail option. It seems to work when my husband is not reading his windows live mail.
     
  4. TerryNet

    TerryNet Moderator

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    I suggest that you try not using the Windows 8 MAIL App, and see if Windows Live Mail works any better. Other than that I have no ideas. Somebody with some Windows Live Mail experience may be able to help.
     
  5. MayLiz

    MayLiz Thread Starter

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    Thank you so much. I had thought about that myself, so I will try that.
     
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