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Problems with Windows live messenger 9.0 installation

Discussion in 'All Other Software' started by pangb, Dec 14, 2009.

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  1. pangb

    pangb Thread Starter

    Joined:
    Oct 4, 2009
    Messages:
    2
    Hi,
    For some reasons, i could not install Windows live messengers 9.0. It says:

    Messenger couldnt be installed because we had trouble installing this requirement.
    Microsoft Visual Studio Runtime
    An error occurred during the installation of assembly
    'Microsoft.VC.80.CRT,publickeytoken='1fc8k'
    Please refer to help and support for more information
    Please close all other open programs, and then try again. It looks like another program is preventing the installer from working. hr:0x80070643

    I am using Vista on a Dell laptop. I did not open any program when i install it and i tried about 5 different installation file.

    Many thanks for any help.

    Pangb
     
  2. lagunasrfr

    lagunasrfr

    Joined:
    Feb 13, 2005
    Messages:
    415
    You might have some left over installation file information in your registry. Try running the Windows Installer Cleanup Utility and remove any old instances of Messenger and Visual Studios you find in the output list. Download the cleanup file and save. Then run as Administrator.
     
  3. pangb

    pangb Thread Starter

    Joined:
    Oct 4, 2009
    Messages:
    2
    Thank you for your help but when i run it, it stopped working
    'Windows Installer Clean Up Application has stopped working'
    I've tried reinstalling and download the file from somewhere else but still the same problem
    thank you
    Pangb
     
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