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Problems with Windows live messenger 9.0 installation

998 views 2 replies 2 participants last post by  pangb 
#1 ·
Hi,
For some reasons, i could not install Windows live messengers 9.0. It says:

Messenger couldnt be installed because we had trouble installing this requirement.
Microsoft Visual Studio Runtime
An error occurred during the installation of assembly
'Microsoft.VC.80.CRT,publickeytoken='1fc8k'
Please refer to help and support for more information
Please close all other open programs, and then try again. It looks like another program is preventing the installer from working. hr:0x80070643

I am using Vista on a Dell laptop. I did not open any program when i install it and i tried about 5 different installation file.

Many thanks for any help.

Pangb
 
#2 ·
You might have some left over installation file information in your registry. Try running the Windows Installer Cleanup Utility and remove any old instances of Messenger and Visual Studios you find in the output list. Download the cleanup file and save. Then run as Administrator.
 
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