problems with windows xp blue security sheild!

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mudasarriaz

Thread Starter
Joined
Dec 27, 2010
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1
hi there can anyone help I have a blue security sheild that keeps popping up on my computer. How do I remove it?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,887
Go here and click the green icon to download and save HiJackThis 2.0.4.

After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and then click "Do a system scan and save a log file".

When the scan is finished in less than 30 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the entire log file here.

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