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problems with windows xp blue security sheild!

Discussion in 'Windows XP' started by mudasarriaz, Dec 27, 2010.

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  1. mudasarriaz

    mudasarriaz Thread Starter

    Joined:
    Dec 27, 2010
    Messages:
    1
    hi there can anyone help I have a blue security sheild that keeps popping up on my computer. How do I remove it?
     
  2. jrbuergel

    jrbuergel

    Joined:
    Jan 17, 2004
    Messages:
    800
    First Name:
    Jim
    You need to look over your start up items, this here will install in the control panel; http://www.mlin.net/StartupCPL.shtml , and then look for things that start which you do not see as wanted or needed. Also the msconfig.exe utility can help too.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,927
    First Name:
    Frank
    Go here and click the green icon to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

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