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problems with windows xp blue security sheild!

Discussion in 'Windows XP' started by mudasarriaz, Dec 27, 2010.

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  1. mudasarriaz

    mudasarriaz Thread Starter

    Dec 27, 2010
    hi there can anyone help I have a blue security sheild that keeps popping up on my computer. How do I remove it?
  2. jrbuergel


    Jan 17, 2004
    First Name:
    You need to look over your start up items, this here will install in the control panel; http://www.mlin.net/StartupCPL.shtml , and then look for things that start which you do not see as wanted or needed. Also the msconfig.exe utility can help too.
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Go here and click the green icon to download and save HiJackThis 2.0.4.

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and then click "Do a system scan and save a log file".

    When the scan is finished in less than 30 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

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