Processor seems stuck....

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iamcanadian4

Thread Starter
Joined
Apr 15, 2010
Messages
2
Hello,

I have noticed that my laptop (Inpiron 1520) has suddenly became incredibly slow. After hours of investigation, I noticed that CPU-z is showing that my processor is not running at max. Please see the following screenshot



As you can see, the multiplier is always stuck at 3.0X, I have checked and my laptop is running at "high Performance". I also checked my BIOS, which is updated to the latest revision, and Speedstep is enabled. What is interesting is that when I turn off speedstep, which means that the laptop runs at lowest performance, CPU-z shows that the laptop is running at 1 Ghz at different multipliers > 4, which is still not my maximum speed.
I do have the latest chipset drivers and I tried many things with no avail. I would highly appreciate any help...
I'm not sure if it is a software or hardware related issue....

Thank you in advance.

Below are my computer specs:


System
----------------------------------------------------
Manufacturer Dell Inc.
Model Inspiron 1520
Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
OS: Windows 7 Professional 64-bit

Storage
----------------------------------------------------
Total size of hard disk(s) 149 GB

Graphics
----------------------------------------------------
Display adapter type NVIDIA GeForce 8600M GT
Total available graphics memory 2047 MB
Dedicated graphics memory 256 MB
Dedicated system memory 0 MB
Shared system memory 1791 MB
Display adapter driver version 8.17.11.9562
Primary monitor resolution 1680x1050
DirectX version DirectX 10
 
Joined
Aug 1, 2003
Messages
51,988
Slowness is almost never due to a processor, except when a mobile processor goes into an energy-saving mode. Since your CPU is rated at 2.2 GHz, it is not possible for multipliers greater than 4 unless the clock speed were lower than 2.2/4. And any software that provides data about these values can be mistaken, and often is.

You'd be better off checking the power options and the startups with HijackThis before assuming a processor problem. Any new processes that you haven't seen before? Any that are unneeded? Any infections (antivirus typically catches only 70% of threats)?
 

iamcanadian4

Thread Starter
Joined
Apr 15, 2010
Messages
2
Thanks for the replay
- all my temperatures are at normal level
- I am running my laptop from wall, no battery is attached to make sure the laptop is AC powered and Windows shows High performance
- I've downloaded a software from Intel's website called Intel Process Identification Utilities and it shows the following info (inline with CPU-z info):

SCREENSHOT #1
================


SCREENSHOT #2
================


SCREENSHOT #3
================
 
Joined
Aug 1, 2003
Messages
51,988
What are your speeds set at in BIOS? Have any changes been made?

Check the details of your power options in Windows just to be sure that some setting is not off. If there is an additional power management module installed by the manufacturer, check that, too (or uninstall it. I really don't understand why these people install things like that, anyway, when Windows does a perfectly good jop. Same goes for networking components. It's just overhead that slows the machine and complicates repair.). If some setting like power saving mode is set to 1 minute of idle time, for example, then the machine will power down after only 1 minute.
 
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