program closing

[dpriest]

i am trying to run a program called ventrillo that i use for playing a mmo game. It has worked in the past with no problems. now when i open this program and get: a problem caused the program to stop working correctly. windows will close the program and notify you when a solution is avail. this has also happened with yahoo and msn messenger in the past... how can i fix it

thanks

dave

 

[PrariedogHearder]

Try and uninstall the program,then reboot and reinstall it.

 

[dpriest]

i have tried that several times

 

[PrariedogHearder]

Maybe post a hijack this log ive seen a lot of that on this forum.Maybe that will help let people here what is going on in your computer.I googled it and found this link for hijack this.
http://free.antivirus.com/hijackthis/

 

[Elvandil]

Can you get any more info from the error window? It usually opens with a drop-down with error details.

Also check for an application dump file for the program at:

C:\Users\<yourusername>\Local\CrashDumps.

Attach the dump file for analysis.

 

[dpriest]

i went to even view and this is what i get

Faulting application Ventrilo.exe, version 3.0.8.0, time stamp 0x4d67d654, faulting module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb73436, exception code 0xc0000374, fault offset 0x000b06fc, process id 0x16fc, application start time 0x01cc96afd0548077.

 

[Elvandil]

Did you find a crash dump?

 

[dpriest]

found crashdump files. how do i attach them here?

 

[dpriest]

Ventrilo.exe.2052.dmp (file://DAVE-PC/Users/Dave/AppData/Local/CrashDumps/Ventrilo.exe.2052.dmp)