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Program Files\Common, helper.dll on restart, slowness

Discussion in 'Virus & Other Malware Removal' started by kody1234, Nov 22, 2008.

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  1. kody1234

    kody1234 Thread Starter

    Joined:
    Aug 8, 2006
    Messages:
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    here is my problem. I read through other posts about this...but I figured every case is a bit different and I shouldn't follow other posts cause they were all a bit different.

    I'm writing about our computer at the store I work at. We use it for our register and the past couple of days it has been very slow and on start up an Explorer window pops up and it's Program Files\Common and it has 4 icons helper.dll, _helper.dll, helper.sig and _helper.sig. I've run AdAware and deleted cookies and temp internet files and that doesn't seem to help. I've also just finished running Malwarebytes Anti-Malware and after restart after that finished the helper.dll and helper.sig icons were gone but the _helper.dll and _helper.sig were still there and it is still running slow. I've attached my Malwarebytes Log. This computer is a Gateway desktop running Windows XP. We have McAfee installed but I believe the subscription is ended so as soon as I get this figured out I'm going to have my boss set up a comcast email address to get the free subscription.

    Any help would be great!!!! Thank you so much!

    attached here is my HJT Log and my Malwarebytes log
     

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  2. kody1234

    kody1234 Thread Starter

    Joined:
    Aug 8, 2006
    Messages:
    89
    any help please...I know you're all busy, but I really don't want this to just go further and further without getting helped...it's been viewed 42 times already
     
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