1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

program won't start

Discussion in 'Earlier Versions of Windows' started by rarodrig, Sep 13, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    on Win98, have a program that has been working for months, now fails to run.

    Error msg is: "There was a problem loadings some system files. Files may be missing or corrupted. PLease reinstall DeductionPro."


    I uninstall it, and reinstalled it. Still the same message. Also when I click OK on the error msg, and try again it says the program is already running. CNTL/ALT/DELETE shows it as a task that is running.

    I have deleted some stuff that Hijackthis! found, that I thought were bogus.

    Ideas??
     
  2. xgerryx

    xgerryx

    Joined:
    May 16, 2003
    Messages:
    4,092
    Did you have hijackthis set to make a backup.
     
  3. J-Son

    J-Son

    Joined:
    Sep 13, 2004
    Messages:
    65
    your missing some system files im guessing try to look around and go to the fag or email the owners of DeductionPro and tell them your missing what system files
     
  4. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    in the run box type
    sfc
    and press enter
    this will check your system files and if it finds anything wrong will ask you to insert your windows cd
     
  5. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    Huricane IVAN delayed my getting back to this...

    I run SFC and it found a file something like user.com??? which was corrupted or modified. I saved a copy then replaced it with a file from a .cab on the Cdrive.

    Now, I can't even complete a boot up. Its scandisk, lockup on hte windows startup image, power cycle, then repeat.

    Any ideas/
     
  6. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    press f8 when booting and choose from the options
    last known good configuration
     
  7. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    I don't know how I can get to that point. At power on, it does a ScanDisk, then the blue windows start screen, then I try f8. I get a windows start menu which offers, looged, step-by-step, safe, etc. options, but no chioce for old configs.

    I've tried safe, step-by-step, and it ends with a Scandisk or a fatal error.

    CONFESSIONAL TIME - Its a win98 machine that I upgraded to hdrive to a WesternDigital 60Ghd. It required a BOIS update to handle the bigger drive.
    Could I have copied a system file from before the bois flash and that why I can't boot?

    Also, If I can find the file I replaced and put it back would that fix it?

    Thanks
     
  8. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    sorry i was thinking we were on xp try boot from floppy and at the a:/
    scanreg /restore
     
  9. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    will this be a problem with the new bios and hdrive?
    The floppy boot does not see the c drive (says " no valid FAT on C drive"), which is probably due to the bigger hdrive.
     
  10. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    have you formatted the drive
     
  11. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    No have reformated. The "new" drive has been installed for about a year. And everything worked after that, so install was good.

    This problem started when I ran SFC and it indicated a file was corrupt or modified.

    So, I saved a copy of that file (when SFC asked if I want to) and then found another copy of that file is a .cab on my cdrive.
    Since then I can't boot. I haven't done anything else to the machine except scandisk, boot from floppy and boot from a recovery CD.

    If I could find where the SFC default saves files I might be able to use dos prompt to copy it back where it needs to be.
     
  12. Bryan

    Bryan

    Joined:
    Jul 3, 1999
    Messages:
    11,943
    First Name:
    Bryan
    I don't have W98 any longer but if my memory serves me, the backups are by default stored in the Sysbckup folder in the Windows directory unless you changed it when prompted to create a backup.

    C:\Windows\Sysbckup

    Boot to a Command Prompt and do this to see if you see the file there. At a C:\> prompt

    dir c:\windows\sysbckup

    Do you see the file listed on the screen?
     
  13. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    MODERATOR: Can/should you change the title of this thread to "WIN98 WON'T start"

    I looked in C:\Windows\Sysbckup nothing recent in there.

    Unfortunately, I didn't write down the file name, so I'm not sure what I'm looking for.

    I did find in c:\windows, the following that were all created on ...that fateful day... went I shot myself in the foot:

    DOSSTART.ago
    SFCLOG.txt
    win386.swp
    winint.bak

    I was thinking the SFClog file might tell me what I did, but I don't know the right DOS cmd to view the file (C:\> type , scrolls it by too fast to read).


    Also, the Western digital support page address reinstall the win98 and then reinstalling the drive....something I'd like to avoid if possible.
     
  14. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    I got a look at the SFCLOG and can't really see anything obvious.

    Still hoping that someone has an idea that will save me from having to reinstall the hdrive.
     
  15. rarodrig

    rarodrig Thread Starter

    Joined:
    Aug 2, 2002
    Messages:
    369
    Last call!

    Unless anyone has any ideas, it looks like I'll be uninstalling the hdrive and reinstalling win98.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - program won't start
  1. 3dmama
    Replies:
    14
    Views:
    1,004
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/273736

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice