Programs In Start Menu Showing: Empty

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wireguy

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I have programs in the start menu that show up as empty in Windows XP. Microsoft Office, Startup,McAffe are some examples. Any help?
 
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Was XP reinstalled or any other things done before the problem arose?

Do the programs still run if you start them directy?
 

wireguy

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I had some type of malware that I cleaned up. Yes I can run some of them directly but some items I can't even find.
 
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This is not a reply of sorts. Just that I have a similar problem. One day I turned on my PC and at bottom was a message" "Critical Hard Drive Error". From that day on I also found there were no Programs visible on the start up screen. Although I was not able to access ;lets say Excel , I was able to retrieve a prior Excel document - cleared its contents and developed a new document. Same thing with "Word". Strange things happened on Internet access. Iwas able to connect to some sites but not others. Same thing today. Just a thought. :confused:
 
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This is not a work PC. I have 2 home desk tops. One is sick the second is "sicker". The one I wrote on is the one that had "a serious Hard Drive error". on this one all the
programs" disappeared. Now I am getting messages from "Security Alert " that I am infected with viruses and that I should purchase their Virus software for clean up. I don't know who or what to believe..Perhaps I should just wipe out the hard drive and re-install Windows... I have the reinstallation disk. Frustrated
 

SUEOHIO

SUE
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If something says security alert and wants you to buy their software please dont more than likely its not legit and will really mess up the computer.
 

eddie5659

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Oki doki, just thought to ask :)

I'll look at the malware thread now :)
 
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If something says security alert and wants you to buy their software please dont more than likely its not legit and will really mess up the computer.
Thanks, They look pretty legit. But in the end they want you to purchase somethng. I get these messages thru "Security Alert" icon. At first I thought it was part of windows. Questions? Are they actually scanning my box? are the viruses they show real?
 

SUEOHIO

SUE
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Jan 30, 2007
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To my knowledge its not part of any windows operating system ive ever seen. to me i think its spam or some type of virus or a scam that i wouldnt advise letting it do anything.i used to get those occasionally when id go to an unsafe website and it would say its now scanning the computer and id quick get off the internet. Since have microsoft security essentials now i dont see that stuff anymore.
 
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SueOhio. Thanks for the info. Although I have had a PC for a number of years I'm not that PC 'Literate" so a lot of things may escape me. In my area I have Xfinitiy Cable service and they provide a free Security Suite that includes Norton. I would think that this software would at least alert me to any malicious Viruses?. By the way, presume you do have a virus infection. Will installing the Protection Virus after the fact have any effect - one way or another on the resident virus?
 

SUEOHIO

SUE
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Jan 30, 2007
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You are welcome.Im not a fan of norton. I use the microsoft security essentials which is free and it works very well.Good ones are supposed to alert you to viruses and take care of them.If a virus is already in the computer you have to remove it properly before you install another antivirus program or im going to assume it will get infected also and not do you much good.
 

eddie5659

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Malware Specialist
Joined
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Messages
37,298
This is not a work PC. I have 2 home desk tops. One is sick the second is "sicker". The one I wrote on is the one that had "a serious Hard Drive error". on this one all the
programs" disappeared. Now I am getting messages from "Security Alert " that I am infected with viruses and that I should purchase their Virus software for clean up. I don't know who or what to believe..Perhaps I should just wipe out the hard drive and re-install Windows... I have the reinstallation disk. Frustrated
Wait a minute, I just realised that the original person never replied, which is wireguy, as it was his thread I was looking at as he created this thread.

Anyhoo, replied to the other one for you, wireguy ;)
 
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