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Programs keep crashing in Windows 7

Discussion in 'Windows 7' started by listentothis, Feb 8, 2015.

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  1. listentothis

    listentothis Thread Starter

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    Chrome started crashing when I would try to print a document from the browser (now it happens sporadically), Foxit Reader crashes after a minute or two of being open, and Firefox crashes after being open for a while. Is there anything I can do besides re-installing Windows? VLC and Microsoft Suite hasn't crashed on me yet.

    I've tried running sfc /scannow in command prompt, but it stops at 60% then states "Windows Resource Protection could not perform the requested operation." I checked first for the PendingDeletes/PendingRenames folders so I can run the command in safe mode, but the PendingDeletes folder is not there. When I try to add one, I get "Destination Folder Access Denied."


    Here are the details from the Firefox crash in case it is somehow helpful:


    AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7 AvailablePageFile: 6477058048 AvailablePhysicalMemory: 2599546880 AvailableVirtualMemory: 3654451200 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 48168960 BreakpadReserveSize: 41943040 BuildID: 20140716183446 CrashTime: 1423278671 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1423270462 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 16821043, AdapterDriverVersion: 8.15.10.2291 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1050, AdapterSubsysID2: 16821043, AdapterDriverVersion2: 8.17.12.6721D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 8097 StartupTime: 1423278305 SystemMemoryUsePercentage: 38 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8403816448 TotalPhysicalMemory: 4202860544 TotalVirtualMemory: 4294836224 URL: http://ajot.aota.org/article.aspx?articleid=1870083&resultClick=3 Vendor: Mozilla Version: 31.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 :
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 :
    RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 :
    RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 : useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.
     
  2. DiamondDog

    DiamondDog

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    From my experience, crashes can be caused by several things. The first thing I would check is if you system continues to crash in a bare bones state. Launch MSConfig by pressing down the windows key + R key together and type in msconfig and hit enter. In the MSConfig window choose the services tab and select the box at the bottoms that says "hide all microsoft services" then click disable all. Next go to the startup tab select disable all. Click OK and restart your PC as prompted then run the software that was causing the crashes and see if it continues to crash.
     
  3. listentothis

    listentothis Thread Starter

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    I opened Foxit Reader after following your instructions and it crashed, though it took longer to do so.
     
  4. DiamondDog

    DiamondDog

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    Just for clarification on the crash... Is it causing a blue screen? is it just freezing that particular application? or...?
     
  5. listentothis

    listentothis Thread Starter

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    The program freezes and I get a crash report. No blue screen.
     
  6. DaveBurnett

    DaveBurnett Account Closed

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    Nov 11, 2002
    Messages:
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    Nirsoft do a program called WhatCrashed. See what that says.
    All Nirsoft utilities are stand alone so don't need installing.
     
  7. DiamondDog

    DiamondDog

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    @listentothis

    Hmmm, crashes like that are more often than not memory related... at least from what I've seen. Have you by chance tried removing all but one of your RAM sticks?
     
  8. listentothis

    listentothis Thread Starter

    Joined:
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    I ended up re-installing Windows because the machine was useless. It hasn't crashed since, but it has been running hotter than usual. I will look into fiddling with the RAM. Thank you so much for your advice!
     
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