What is the exact make and model of your laptop?
What cable/connection are you trying to use between the TV and the Laptop (VGA, HDMI etc)?
What resolution is your laptop running at?
My first though is that your laptop is running at a resolution that the TV cannot display. The TV supports up to 1280×720 (720p), if your laptop is running higher than that (likely 1920x1080) then it will not work. You will need to reduce your laptop resolution to 1280x720.
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