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psc 2210 all in one set up

Discussion in 'Hardware' started by markfullerm, Sep 18, 2003.

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  1. markfullerm

    markfullerm Thread Starter

    Joined:
    Sep 18, 2003
    Messages:
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    have a psc 2210 and cant get it to install gets as far as connect usb cable then goes no further it just sit there on that screen and the next button does not light up can any one help have tried turning of antivirus and reinstalling my running system is 98se
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
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    Have you been to the HP troubleshooting site for the machine?

    We can help you better if we know what your operating system is. And a little more detail as to what is happening after you plug in the usb cable.
     
  3. aineo

    aineo

    Joined:
    May 3, 2003
    Messages:
    266
    If I am not mistaken, the step after plugging in the USB cable is to turn the power on. What happens when you turn the power on? If nothing, have you made sure that the power cord was securely plugged into the printer? Until you turn the printer on and go through the steps on the printer itself, the instructions on your screen will not advance.
     
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