PSP 7 error message

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Grimreaper1

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Oct 10, 2003
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I have not used PSP 7 for some time but when I click on the text button I get and error message "PSP has caused an error in PSP.exe PSP will now close. If you continue to experience problems try re-starting your computer" When I click the close button PSP shuts down and I am left with a second error message "PSP has caused an error in MFC42.DLL . PSP will now close. If you continue to experience problems try re-starting your computer"
I have tried the following;-
Re-started the computer, Put the original PSP disk in and tried to repair it. Completely uninstalled PSP, including running a registry cleaner, and re-installing PSP. All these actions have failed. Other than the text problem PSP runs OK Any ideas?
 
Joined
Aug 17, 2003
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The following was obtained from the PSP support site:

This message is caused by earlier or multiple versions of the file MFC42.DLL.

To correct the problem, perform a search on your system for the file MFC42.DLL. Once found, rename the file (all instances if more then one) MFC42.BAK, then reinstall Paint Shop Pro.
 

Grimreaper1

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Oct 10, 2003
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Just did as you suggested. The reinstall did replace the MFC42.DLL but the same date and size as the bak one. The result is the same. I click on the text tool (A) this brings up a plus cursor (+) and an A to the right of it. This is normal but when I click on an image to add text nothing happens, a text window should open. Clicking a couple of time brings up the two error messages described earlier. Thanks for your help. I have sent an e-mail explaining this fault to Jasc. I will let you know the result
Many thanks
 
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Nov 1, 2004
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I just started to get the same sort of error with PSP 7. :(

I am using MFC42.DLL version 6.0.8665.0. I have tried putting a copy of this version, and some others too, into the PSP directory. That didn't help and even sometimes made it worse. :confused:

I wonder if the MFC42.DLL is being changed or replaced with a version which is incompatible with PSP 7 by some other (common) program during its install? :confused:

I also wonder if the reference to MFC42.DLL is a "red herring"? I mean, the error message points to MFC42.DLL, but maybe that isn't the true cause of the problem? I wonder this because changing the version of MFC42.DLL itself doesn't seem to help.

I have tried installing the 7.04 update, and that didn't help either. Plus, while installing the update, I get an error that MSVCP60.DLL is in use, and can't be update. I would have thought that Jasc would have copied MSVCP60.DLL during a re-boot. :confused:

Grimreaper1, if you hear back from Jasc, please do post their response here!
 

Grimreaper1

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Joined
Oct 10, 2003
Messages
13
Walta
I could not resolve this problem. I did not get a responce from JASC. I had another problem at the same time to do with Outlook express. I had lots of advice on the OE problem but still it remained. In the end I uninstalled PSP backed up a lot of my files and re-installed WindowsME over itself. This fixed Outlook Express. I reinstalled all my files and finally re-installed PSP. The problem was gone. I'm no saying that you should re-install your operating system but it fixed my problems. No idea why they started in the first place though. Best of luck
 
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Jan 22, 2003
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If you post on the forums at Jasc you will get a quicker response with problems. When ever I post I get an aswer with in a few mintues from someone so I find it better than e-mailing them.
 
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I meant to say the Jasc forums will give you a quicker response compared to e-mailing Jasc. I just realized it sounded like I was saying this forum is slow and that's not what I meant. The only reason I suugest their forums is you can do a search and see if anyone else is having that problem. I figure two heads are better than one when solving these things.
 
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