psp.exe

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CVS

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Dec 15, 2001
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this has been deleted. Can't view JPG or GIF files in OUtlook Express. Tried to delete OUtlook Express and reload but that did not help. What do I do?
 

TonyKlein

Malware Specialist
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Aug 26, 2001
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10,392
Hi,

If I understand you right, you 'deleted' Paint Shop Pro, or its executive psp.exe, without first restoring the Windows associations for image file types in the options of PSP.

And you tried 'deleting' Outlook Express.

I can only hope you mean 'uninstall' in Add/Remove Software in both cases, instead of merely deleting the folders in Program Files.

Anyway, what you could try is download and run Thumnail.reg. It restores the Windows file associations for a dozen different image file types: http://www.aumha.org/downloads/thumnail.reg

Just doubleclick the reg file and answer yes to have the contents merged into the registry.

Reboot afterwards.

Good luck,
 
Joined
May 6, 2000
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4,117
Two things, reinstall paint shop pro or change the file associations for the files you are trying to open.

I would reinstall paint shop pro
 

TonyKlein

Malware Specialist
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Aug 26, 2001
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10,392
Rick's method works as well.

If you still have PSP, do this:

Reinstall PSP, and open it. Go to File/preferences/file format associations, and click 'select all'.
Click OK, close PSP, and reboot.

Return to the same place, but now select 'remove all'.
Click OK, reboot again, and now uninstall PSP in Control Panel/Software add/remove.

Afterwards, reboot one last time, and your file associations will be back to normal.

Good luck,
 

CVS

Thread Starter
Joined
Dec 15, 2001
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I did the thumbnail which is now on my desktop. It says that it has been entered into the registry, Don't know how to run it. Still no change. Then I downloaded Paint shop Pro and went through all the stuff of opening it, select all, closing rebooting, then removall all, reboot, and then uninstalled it. Now I am getting temp. internet files . Says to go to My computer, click vew and then clicking options. Don't have a clue what to do next. Meanwhile I have spent about 3 hours downloading and trying all this and still can't look at pictures on my email. I am frustrated!!
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Originally posted by CVS
I did the thumbnail which is now on my desktop. It says that it has been entered into the registry, Don't know how to run it
You don't need to run it. Once you've entered it into the registry by doubleclicking the new values are in effect, and active after you reboot.

Now I am getting temp. internet files . Says to go to My computer, click vew and then clicking options. Don't have a clue what to do next.
This I don't understand.
Where do Temporary Internet files come in here??
Please explain!

If you did the thing with Installing/Removing PSP, and restoring the Windows File Associations, you should be OK.

Go to IE tools/internet options/advanced/multimedia. Ensure the option to show animations is turned on.

Now go to Start/run, and type the following line, followed by pressing 'enter'

After a wait you will get a *succeeded* dialogue box after each command. Click ok, reboot and see if things are fixed.

regsvr32.exe /i shdoc401.dll

After that, do the same with the following line:

regsvr32.exe /i thumbvw.dll

Reboot, and tell us what happens.

Good luck,
 

CVS

Thread Starter
Joined
Dec 15, 2001
Messages
4
Hi, I have been out of town. went to IE tool, and anamations is already turned on. I typed the regsvr32.exe/ishdoc401.dll at start, run and it said that there was not a file pathway for that. The same thing happened when I tried the other regsvr32.exe/ithumbvw.dll
 
Joined
Dec 9, 2000
Messages
45,855
When you click/double click on a gif or jpeg, does it open in Internet Explorer?

A couple of other things to try are running the IE Repair Tool and clicking the "reset web settings" option you have in Tools/Internet Options/Programs Tab
 

CVS

Thread Starter
Joined
Dec 15, 2001
Messages
4
iwent to IE and reset the web settings and I still cannot view a jpg in Outlook Express. Same message I have been getting about not having PSp.exe. I do not know how to open a gif or jpeg in Internet Explorer. Tell me how and I will try it. Thanks!
 
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