Pssword Recovery Under Unusual Circumstances

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willowigu

Thread Starter
Joined
Nov 10, 2011
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1
Several years ago, I moved in with someone else, who already had AT&T internet service. I cancelled my acct. with AT&T and my email address became a sub-account of the person I lived with. I have not lived with her for several years, and she has no willingness to help me at this point.

AT&T continues to carry the account for me, and I have used it extensively in my present business. Furthermore, the account is an AT&T/Yahoo account. I use the same id and password for my Yahoo accounts, which include one money fantasy football league and one family fantasy football league for which I am the commissioner.

Three weeks ago, a hacker gained access to my email contacts list and emailed all my contacts. I then changed my password. It is saved on my Windows Live email browser, and it was saved on my Yahoo log-in. However, about a week ago, a close friend asked me to briefly access her Yahoo account. I did, and when I tried to return to my account, it apparently remembered her password........ so I no longer remember my password, and I am unable to access my Yahoo accounts.

I tried to recover my password, but I am apparently not giving the correct answers (there could be several ways to spell the correct security answers). After either trying a couple different passwords or trying to answer the security questions, I am locked out for 24 hours! I cannot afford to be locked out of my email, but in the long run, I cannot afford to not be able to access my Yahoo account.

AT&T/Yahoo customer service just sends me in a circle and have not helped, because I am not a current customer, They provide the link support.att.com/freememberid and tell me this will solve my problems. It is a general page that solves nothing.

Is there a way for me to find my Windows Live mail password? I already paid $25 for 'Password Recovery for Windows Live' from reactive-software. It showed my old password, not my current one! Can anyone help??
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,158
unfortunately, we cannot assist with passwords, as we cannot verify the veracity of the request. The internet is a strange medium that way.

Your best bet is to stick with AT&T customer support. I understand it's a royal pain, but we will not be able to assist you here.

thanks,

v
 
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