pulling my hair out now

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goodgirl629

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Sep 12, 2004
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ok i have a genuineintel x86 family 15 model 0 stepping 10 processor. now i had something happen where hubby went to a site that then gave us a bug that we could not surf the net (about.blank) and so tried adaware...did not work came in german (he he) ok so i formatted my harddrive and started over...well now my processor seems to be having issues communicating with my monitor and will only give me two choices for colors 2 or 16...my monitor is a philips 107S ...also my comp is not working like it used to...much slower and no windows word ..only wordpad and not working right. i think that it is a driver issue but have not been able to find what i need and not sure i know what i am looking for is the right thing either. also have 4 things not working properly (pci controllers) are these the problems? anything would help...tried to go to microsoft something.com to get help and said i needed to download like 19 things to update but none seem to be what i am looking for...i have no clue...had someone helping me but his gf just found out some horrible news and now he is busy...anyhelp would be greatly appreciated!!!! thanks a bunch....Joy
 
Joined
Mar 8, 2004
Messages
7,794
You need a couple of things. When you reformatted you deleted the drivers for your motherboard which will include some of what you are missing. You need to go to the website of your system or motherboard manufacturer to get them. You also need the drivers for various components such as the video or sound card. These could be part of the motherboard or separate. Do you know? Not sure what happened to Word, did you reinstall it?
 

goodgirl629

Thread Starter
Joined
Sep 12, 2004
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8
norton850 said:
You need a couple of things. When you reformatted you deleted the drivers for your motherboard which will include some of what you are missing. You need to go to the website of your system or motherboard manufacturer to get them. You also need the drivers for various components such as the video or sound card. These could be part of the motherboard or separate. Do you know? Not sure what happened to Word, did you reinstall it?
the drivers are the issue. but i do not know where to go to get them. when i searched the net for genuineintel there are 4500 links that came up and i looked through the first 150 or so and could not see anything that is my processor. so was hoping someone knew how to get it. also if i bought windows xp (which i plan on doing soon) will that help me find and fix the problem? and how do i find the information i need for the drivers for the video and sound? anyway sorry to be asking so much but have tried very hard to this on my own but not sure what the heck i am doing he he. thanks for you help
 
Joined
Mar 16, 2002
Messages
13,404
We don't know what pc you have, your'e not looking for drivers for you cpu your looking for drivers for your motherboard, so we need to know what mobo you have. As far a word not being there, you erased it when you formatted, it is a separate program from Windows. try downloading Belarc advisor or Aida32 to get your mobo info, hint, go to majorgeeks site to get Aida32

http://www.majorgeeks.com/download181.html
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
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52,933
"genuineintel x86 family 15 model 0 stepping 10 processor" thats just one tiny part in your computer called the CPU - its like the engine in car. You do not need a driver for your CPU. You do however need drivers for the Video card, Sound Card, Chipset, and possible other devices that you have in the computer. If your computer is a brand name then you can go to their website and download the drivers. If its a custom computer then you will need to identify the parts individually and download the drivers. You should ahve also recieved CD's for the computer that have the drivers.

As for the missing applications you must also reinstall them. Microsoft Word is a seperate program from Windows. You should also have CD's for this and any other applications that came with the computer.

If you need help identifying components you can download Everest: http://www.lavalys.com/products/download.php?pid=1&lang=en&pageid=3
 

goodgirl629

Thread Starter
Joined
Sep 12, 2004
Messages
8
Triple6 said:
"genuineintel x86 family 15 model 0 stepping 10 processor" thats just one tiny part in your computer called the CPU - its like the engine in car. You do not need a driver for your CPU. You do however need drivers for the Video card, Sound Card, Chipset, and possible other devices that you have in the computer. If your computer is a brand name then you can go to their website and download the drivers. If its a custom computer then you will need to identify the parts individually and download the drivers. You should ahve also recieved CD's for the computer that have the drivers.

As for the missing applications you must also reinstall them. Microsoft Word is a seperate program from Windows. You should also have CD's for this and any other applications that came with the computer.

If you need help identifying components you can download Everest: http://www.lavalys.com/products/download.php?pid=1&lang=en&pageid=3
ok so how do i know where to find the info that tells me what i have so that i can find what i need...i bought this computer from a pawn shop and it has worked great for the past several months until now...the disk i got from them was not an original ( i think) to this computer and its components. thank you for the windows help..i will try to find what i need for word. and thank you for the site suggestion or intel..i sent them a message and hope to hear from them in a few days. not sure what i am doing just trying to not have to take it in...have spent many a dollars in the past few years every time this happens (100) and tired of having to have someone else do it...seems simple but maybe i am just not understanding something. anyway again thanks for all of your help.....Joy
 
Joined
Mar 8, 2004
Messages
7,794
Joy

If you look at the post from Triple6 there is a link to a web site to download a product that will identify what's in your system. It's called Everest. Just click on the link, download, install and run it. The info provided will tell you what sound card, video card etc. that you have. You can post back that info here for the help that you need.
 

goodgirl629

Thread Starter
Joined
Sep 12, 2004
Messages
8
well i went to that site and downloaded it and yippie...got lots of info but there is alot there and not sure what info is needed. so i copied it all down on my wordpad and was gonna post here but not sure what i should post. wow i am so excited now he he have more info now then ever...thank you all so much!!!! anyway here goes...hope this is ok!!!
Field Value
CPU Properties
CPU Type Intel Pentium 4, 1700 MHz (17 x 100)
CPU Alias P68, Willamette, A80528
CPU Stepping C1
Instruction Set x86, MMX, SSE, SSE2
Original Clock 1700 MHz
Engineering Sample No
L1 Trace Cache 12K Instructions
L1 Data Cache 8 KB
L2 Cache 256 KB (On-Die, ATC, Full-Speed)

CPU Physical Info
Package Type 423 Pin PGA
Package Size 5.34 cm x 5.34 cm
Transistors 42 million
Process Technology 6M, 0.18 um, CMOS
Die Size 217 mm2
Core Voltage 1.70 - 1.75 V
I/O Voltage 1.70 - 1.75 V
Typical Power 48.9 - 71.8 W (depending on clock speed)
Maximum Power 66 - 96 W (depending on clock speed)

CPU Manufacturer
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/processor.htm

CPU Utilization
CPU #1 33 %


Field Value
CPUID Properties
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel(R) Pentium(R) 4 CPU 1700MHz
CPUID Revision 0F0Ah
IA Brand ID 08h (Intel Pentium 4)
Platform ID 0Ah (Socket 423)
IA CPU Serial Number Unknown

Instruction Set
64-bit x86 Extension Not Supported
AMD 3DNow! Not Supported
AMD 3DNow! Professional Not Supported
AMD Enhanced 3DNow! Not Supported
AMD Extended MMX Not Supported
Cyrix Extended MMX Not Supported
IA-64 Not Supported
IA MMX Supported
IA SSE Supported
IA SSE 2 Supported
IA SSE 3 Not Supported
CLFLUSH Instruction Supported
CMPXCHG8B Instruction Supported
CMPXCHG16B Instruction Not Supported
Conditional Move Instruction Supported
FEMMS Instruction Not Supported
MONITOR / MWAIT Instruction Not Supported

CPUID Features
36-bit Page Size Extension Supported
Advanced Cryptography Engine Not Supported
Alternate Instruction Set Not Supported
Automatic Clock Control Supported
CPL Qualified Debug Store Not Supported
Debug Trace Store Supported
Debugging Extension Supported
Enhanced SpeedStep Technology Not Supported
Fast Save & Restore Supported
Fast System Call Supported
Hyper-Threading Technology Not Supported
L1 Context ID Not Supported
Local APIC On Chip Not Supported
LongRun Not Supported
LongRun Table Interface Not Supported
Machine-Check Architecture Supported
Machine-Check Exception Supported
Memory Type Range Registers Supported
Model Specific Registers Supported
No-Execute Page Protection Not Supported
Page Attribute Table Supported
Page Global Extension Supported
Page Size Extension Supported
Pending Break Event Not Supported
Physical Address Extension Supported
Processor Duty Cycle Control Supported
Processor Serial Number Not Supported
Random Number Generator Not Supported
Self-Snoop Supported
Thermal Monitor Supported
Thermal Monitor 2 Not Supported
Time Stamp Counter Supported
Virtual Mode Extension Supported

Field Value
Motherboard Properties
Motherboard ID 03/02/2001-i850-<<P4T>>-00
Motherboard Name Asus P4T

Front Side Bus Properties
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Memory Bus Properties
Bus Type Dual RDRAM
Bus Width 16-bit
Real Clock 400 MHz (DDR)
Effective Clock 800 MHz
Bandwidth 3200 MB/s

Motherboard Physical Info
CPU Sockets/Slots 1
Expansion Slots 5 PCI, 1 AGP Pro
RAM Slots 4 RIMM
Form Factor ATX
Motherboard Size 240 mm x 300 mm
Motherboard Chipset i850
Extra Features JumperFree, Stepless Freq Selection

Motherboard Manufacturer
Company Name ASUSTeK Computer Inc.
Product Information http://www.asus.com/products/mb/mbindex.htm
BIOS Download http://www.asus.com/support/download/download.aspx

Field Value
Memory Module Properties
Module Name Samsung MR16R 0828BN1-CK8
Serial Number 379F8305h
Manufacture Date Week 24 / 2001
Module Size 128 MB (8 devices, 32 banks)
Module Type RIMM Module
Memory Type RDRAM
Memory Speed PC800 (400 MHz)
Module Width 16 bit
Module Voltage 2.5 V

Memory Module Features
HeatSpreader Present
Thermal Sensor Not Present

Memory Module Manufacturer
Company Name Samsung
Product Information http://www.samsung.com/Products/Semiconductor/DRAM/index.htm

Field Value
Chipset Properties
Motherboard Chipset Intel Tehama i850
In-Order Queue Depth 8

North Bridge Properties
North Bridge Intel Tehama i850
Revision / Stepping 02 / A2
Package Type 615 Pin OLGA
Package Size 3.1 cm x 3.5 cm
Core Voltage 1.8 V

South Bridge Properties
South Bridge Intel 82801BA ICH2
Revision / Stepping 02 / B1
Package Type 360 Pin EBGA
Package Size 2.3 cm x 2.3 cm
Core Voltage 1.8 V

Memory Slots
DRAM Slot #1 256 MB (RDRAM)
DRAM Slot #2 128 MB (RDRAM)
DRAM Slot #3 128 MB (RDRAM)

AGP Properties
AGP Version 2.00
AGP Status Disabled
AGP Aperture Size 64 MB
Supported AGP Speeds 1x, 2x, 4x
Fast-Write Supported, Disabled
Side Band Addressing Supported, Disabled

Chipset Manufacturer
Company Name Intel Corporation
Product Information http://www.intel.com/products/browse/chipsets.htm
Driver Download http://support.intel.com/support/chipsets/index.htm

Problems & Suggestions
Problem AGP is disabled. This may cause performance penalty.

Field Value
BIOS Properties
BIOS Type Award Medallion
Award BIOS Type Award Modular BIOS v6.0
Award BIOS Message ASUS P4T ACPI BIOS Revision 1004
System BIOS Date 03/02/01
Video BIOS Date 10/23/02

BIOS Manufacturer
Company Name Phoenix Technologies Ltd.
Product Information http://www.phoenix.com/en/products/default.htm
BIOS Upgrades http://www.esupport.com/biosagent/index.cfm?refererid=40

Problems & Suggestions
Suggestion Are you looking for a BIOS Upgrade? Contact eSupport Today!
Suggestion System BIOS is more than 2 years old. Update it if necessary.

Field Value
Monitor Properties
Monitor Name Philips 107S (107S2)
Monitor ID PHLE005
Model PHILIPS 107S
Manufacture Date Week 41 / 2000
Serial Number CX 47477647
Max. Visible Display Size 31 cm x 23 cm (15.2")
Picture Aspect Ratio 4:3
Horizontal Frequency 30 - 71 kHz
Vertical Frequency 50 - 160 Hz
Maximum Resolution 1280 x 1024
Gamma 2.87
DPMS Mode Support Standby, Suspend, Active-Off

Supported Video Modes
640 x 480 140 Hz
800 x 600 110 Hz
1024 x 768 85 Hz
1152 x 864 75 Hz
1280 x 1024 65 Hz

Monitor Manufacturer
Company Name Royal Philips Electronics
Product Information http://www.consumer.philips.com/glo...=0&groupId=CONNECTION_GR&catId=PC_MONITORS_CA
Driver Download http://www2.consumer.philips.com/gl...RDSERPCMONITORS&productId=107S21_74&strokeId=

Field Value
Graphics Processor Properties
Video Adapter nVIDIA GeForce4 MX 440 (Abit Siluro GF4 MX)
GPU Code Name NV17
PCI Device 10DE / 0171
Transistors 29 million
Process Technology 0.15u
Bus Type AGP
Memory Size 64 MB
GPU Clock 250 MHz
RAMDAC Clock 350 MHz
Pixel Pipelines 2
TMU Per Pipeline 2
Vertex Shaders Not Supported
Pixel Shaders 1 (v0.5)
DirectX Hardware Support DirectX v7.0
Pixel Fillrate 500 MPixel/s
Texel Fillrate 1000 MTexel/s

Memory Bus Properties
Bus Type DDR
Bus Width 128-bit
Real Clock 166 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 5328 MB/s

Graphics Processor Manufacturer
Company Name NVIDIA Corporation
Product Information http://www.nvidia.com/view.asp?PAGE=products
Driver Download http://www.nvidia.com/drivers

Field Value
Video Adapter Properties
Device Description Standard PCI Graphics Adapter (VGA)
Installed Drivers vga.drv

Device Description Device Type
nVIDIA GeForce4 MX 440 (Abit Siluro GF4 MX) Video Adapter
nVIDIA GeForce4 MX 440 3D Accelerator

not sure what info was needed. anyway thank you all again!!!! Joy
 
Joined
Mar 16, 2002
Messages
13,404
download nVidia Geforce 4 MX440 drivers from nvidia site to get your video card working right
 

goodgirl629

Thread Starter
Joined
Sep 12, 2004
Messages
8
thank you thank you sooo much...my computer is much better now...still have to work on the sound card and stuff but i sooo appreciate all the help you have given me...now i know how to fix things myself...takes a bit of time but sooooo worth it....i am so proud of myself and have all of you to thank for that....and i cant thank you enough!!!!! Joy :D
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Your Motherboard is made by ASUS but its not listed on their website, it was probably made for a custom use such as for use in a Brand name system; ie For a Compaq, HP, DELL, etc. Is your computer a brand name system?

Your motherbaord is this one: http://www.asus.com/support/download/item.aspx?ModelName=P4T&Type=All
From this this I suggest you install the
Intel(R) PRO/100+ Lan Adapter Driver & Utility V5.13 d driver.

Here are the Intel drivers for the motherboard's chipset: http://downloadfinder.intel.com/scr...2&OSFullName=All+Operating+Systems&submit=Go!
From this site you need to install The INF Update Utility (1.) and the Performance Software - Application Accelerator (3.) You do not need to worry about any of teh other things listed.

For the sound you seem to have a seperate soundcard, ie not part of the motherboard. To find out the model in Everest got to Devices and Physical Devices and look for an Audio or Sound Device.
 

goodgirl629

Thread Starter
Joined
Sep 12, 2004
Messages
8
thank you comp is almost back to normal...slow though seeems different but color is right now. still having trouble d/l sound drivers found the web site and tried to d/l but wont seem to do it...some kind of error and i forgot to write it down i have a Creative SB Live! Player 1024 Sound card. not sure what is the problem.
.
 
Joined
Mar 16, 2002
Messages
13,404
I'm pretty sure the slowness is a software issue, ie spyware, trojan, virus, something stealing resources. hopefully someone on the software or security TSG forums can help you get that squared away.
 
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