1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.


Discussion in 'Web & Email' started by dgrosso, Apr 23, 2004.

Thread Status:
Not open for further replies.
  1. dgrosso

    dgrosso Thread Starter

    Apr 23, 2004
    When I turn my computer back on ( all the way off) I have to go back to a restore point because I have lost sound? The restorte point brings it back, I just don't understand why I have to do this? I am using XP operating system and the computer is a V2 Premier.
    Also under favorites on my home page, I keep deleting links like Travel, Business, Sports, etc but when I return the next time they are back. I have certain favorites I want and choose to keep. These others are not among them. Any help would be great!!
  2. BlueSpruce


    Jul 24, 2003
    Hi dgrosso , Welcome to TSG

    Have your computer scanned & auto cleaned with one of the following free online A/V scanners ,

    Trendmicro Housecall

    Panda Active Scan

    Download CWShredder v1.56.3 Log offline , Close all Browser windows , Check your Taskbar for minimized windows as well , Hit the ''Fix->'' button then restart your computer.

    Next , Download , Update , Configure , and Scan your computer with Ad-Aware 6 Build 181 following the instructions in the Ad-Aware 6: Reference guide by Winchester73

    Download Hijack This v1.97.7 Create a new Folder in C\Program Files named Hijack This. Place Hijack This.exe in the new C\Program Files\Hijack This Folder. Right mouse click Hijack This.exe , Select Create Shortcut. Place the new Shortcut to Hijack This on your Desktop. Press the Hijack This Scan button , Scan button becomes Save log button , Save the scanlog to the C\Program Files\Hijack This Folder. Return to this thread , Please copy & paste the scanlog to the forum.

    Good luck
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/223314

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice