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PV92Tray.exe - Help!

Discussion in 'Windows XP' started by n1ml, Mar 20, 2005.

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  1. n1ml

    n1ml Thread Starter

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    Does anyone know what this is? I am running Windows XP Home Edition. It just started to appear during bootup. It says:
    IOCTRL failed PV92 Tray will be closed
    Modem V92 Configuration...PCTel HSP
    Is this a virus or Adware?
    Thanks
    Mark
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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  3. n1ml

    n1ml Thread Starter

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    How do I get rid of it?
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Have you been experiencing problems with the modem?

    Do you use that modem?
     
  5. n1ml

    n1ml Thread Starter

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    No modem problems at all. Yes, I use the modem for my internet connection.
     
  6. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Not really familiar with that modem. But I'd check in Device Manager first to see if there are any conflicts.
     
  7. sholliday

    sholliday

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    Ok.. .I found a solution:

    Here is what happens:

    Windows Update has a -optional update- which includes a driver update for this modem. This is what starts the issue.

    Some people have reported this with the "Windows Genuine" thing, but its not the install of that, it because you install that right before you do the updates.

    Try these drivers:
    http://www.geeks.com/drivers/HSP_UniDriverSoftware_Win2kXP.zip

    You may also have to manually copy over the GEEKS version of ptserial.sys to the system32 (or wherever it ends up)....
    Do a global search for
    ptserial.sys

    and you want to replace the with the geeks version.

    Then of course.. when you use the Windows Update, IGNORE the optional modem update.



    You can also google:

    PCTEL 2304WT Geeks c840

    and you'll find a post.

    ..

    One issue you may run into is that the geeks update is ~older than the windows update one. Thus you may have to run the geeks tool, and if it asks you to browse for a file, you just have to find one. The file I'm speaking of is the compressed version of the dll, I think its like ptserial.sy_ or ptser_.sys, something like that.
    You'll have to finish the install, then do the -manually copy- thing (using the Geeks version of ptserial.sys) I mention earlier.

    If you read this, and this fix works, PLEASE write a followup post to confirm, for others.
    Even though I got my issue fixed, I took time to write out the fix or the next guy. I encouragae you to do the same, and elaborate if you can.
     
  8. plain_jane

    plain_jane

    Joined:
    Jan 16, 2007
    Messages:
    1
    Ok, I guess I am compassionate like you. Here is the result.
    I also had the exact same error message. I stumbled around with the issue for some time, wondering what the heck I had done to make my computer yell such profanity at me when it booted up each time. I found your post, Clicked on the link to salvation, and proceeded to download the file. I installed, and was a bit worried admittedly when I did and my computer crashed after the install, and showed me a blue screen with a memory dump racking up numbers at the bottom of the blue screen. Ctrl, Alt DEl no response, I turned off the computer manually, and when it re-booted, it showed the right installer, and XP took over the rest. Just to make sure, i re-booted again, and no error messages, no issues, just normal boot sequence. Once the PV92 Tray was functional again, I opened it from the quick launch toolbar, and removed the option for it to boot each start with windows. I am not even using this modem right now, but like to keep it installed and handy in case of emergencies. All's well once again in puter land.
    Thanks for the advice, it was good advice. Just to let you know, i didn't have to copy the file you suggested I may need to copy into the systems32 folder, I just simply hit INSTALL which was in the folder after I extracted the file.
    Thanks again.
    Jane (y)
     
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