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PWS-Sysme

Discussion in 'Virus & Other Malware Removal' started by weeGeordie, Apr 15, 2004.

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  1. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    I've don a virus scan on a WinXP Home system from the McAfee web site. It identifies 2 files as being infected with the PWS-Sysme virus. However, I can't find any information on that virus anyplace on the net using Google or checking the McAfee and Symantec web sites. Any ideas how I can eliminate this virus, if it is a virus?
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    What were the exact names of the files and the path to the files that are infected?

    Please do this. Click here to download Hijack This. Click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.

    *Note: When you download Hijack This Do Not download it to a temp folder or to the desktop. Create a permanent folder somewhere like in My Documents and name it Hijack This and put it in that folder.
     
  3. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    The files were:

    C:\WINDOWS\SYSTEM32\sysme.exe
    C:\WINDOWS\SYSTEM32\sysme1.exe

    I have deleted them and will run HJT and post the log in a few minutes.

    Thanks
     
  4. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    Weird. I'm trying to run HJT by pointing at it, right-click and select OPEN but it says there is no program associated with it! I'm lost.
     
  5. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    What happens if you just doubleclick it? Are your other .exe files working?
     
  6. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    doubleclick gives the same result. Same thing for any other .exe files I attempt. Windows seems to be running and it's an exe (explorer.exe).
     
  7. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
  8. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    That fixed it. Kind of reassuring to know that I'm not the first to suffer that problem. Here's the log:

    Logfile of HijackThis v1.97.7
    Scan saved at 8:05:40 PM, on 4/16/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\wuauclt.exe
    C:\$compwell\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rogers.com/index.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - - (no file)
    O1 - Hosts: 209.132.200.78 auto.search.msn.com
    O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\3.bin\MYSRCHAS.DLL
    O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - windec.ohb (file missing)
    O2 - BHO: (no name) - {88C88FCE-EBE2-45D5-932C-A35085E22BFC} - (no file)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
    O2 - BHO: (no name) - {F3AA9FBB-9EAA-4762-A418-BC30E9D3201F} - C:\WINDOWS\system32\sjckmlv.dll
    O3 - Toolbar: &My Way Speedbar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
    O3 - Toolbar: (no name) - {00000000-0000-0000-0000-000000000001} - (no file)
    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downloadv3.com/binaries/IA/dtc32_EN_XP.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1077680264156
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3734A957-FBD5-4F87-A404-4289C6F3DDFF} (DownloadScanEngine.ctlDSE296315) - http://downloads.rogershelp.com/updates.cab
    O16 - DPF: {C1C2AC28-5E4B-4228-B7A0-05E986FFCE14} (TIBSLoader Class) - http://ultimateplugin.com/tl4000.dll
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4351/mcfscan.cab
    O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab
    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O16 - DPF: {FE1A240F-B247-4E06-A600-30E28F5AF3A0} - http://toolbar2.i-lookup.com/toolbar2/windec32.cab
     
  9. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

    R3 - URLSearchHook: (no name) - - (no file)

    O1 - Hosts: 209.132.200.78 auto.search.msn.com

    O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)

    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)

    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\3.bin\MYSRCHAS.DLL

    O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - windec.ohb (file missing)

    O2 - BHO: (no name) - {88C88FCE-EBE2-45D5-932C-A35085E22BFC} - (no file)

    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

    O2 - BHO: (no name) - {F3AA9FBB-9EAA-4762-A418-BC30E9D3201F} - C:\WINDOWS\system32\sjckmlv.dll

    O3 - Toolbar: &My Way Speedbar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL

    O3 - Toolbar: (no name) - {00000000-0000-0000-0000-000000000001} - (no file)

    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)

    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

    O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downloadv3.com/binari...dtc32_EN_XP.cab

    O16 - DPF: {C1C2AC28-5E4B-4228-B7A0-05E986FFCE14} (TIBSLoader Class) - http://ultimateplugin.com/tl4000.dll

    O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab

    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin.cab

    O16 - DPF: {FE1A240F-B247-4E06-A600-30E28F5AF3A0} - http://toolbar2.i-lookup.com/toolbar2/windec32.cab


    Restart your computerand delete:

    The C:\Program Files\MyWay folder
    The C:\Program Files\WebSavingsfromEbates folder

    Now re-enable all the items you have disabled in msconfig and post another log.
     
  10. weeGeordie

    weeGeordie Thread Starter

    Joined:
    Jul 21, 2003
    Messages:
    719
    EVERYTHING!!? Here goes....

    Logfile of HijackThis v1.97.7
    Scan saved at 9:19:37 PM, on 4/16/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\program files\primesoft\safesearch\safesearch.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Register Kazaa Upgrade Suite3.exe
    C:\$compwell\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rogers.com/index.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\safesearch.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [zehqb] C:\WINDOWS\zehqb.exe
    O4 - HKLM\..\Run: [WebSavingsfromEbates] wjview /cp:p "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
    O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe
    O4 - HKLM\..\Run: [SafeSearch] c:\program files\primesoft\safesearch\safesearch.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
    O4 - HKLM\..\Run: [msbb] C:\WINDOWS\System32\msbb.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [gl32app] C:\windows\system32\gl32app.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [AGKTAH] C:\WINDOWS\AGKTAH.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [sws.exe] c:\program files\GlobalDialer\domer00095\gd-dial.exe -remove
    O4 - HKCU\..\Run: [RHSI SHS] "C:\Program Files\Rogers Hi-Speed Internet\RHSI SelfHealing\SHS.exe" /background
    O4 - HKCU\..\Run: [Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID {DA9935BA-22F7-44ee-BD12-BD8B87700BEA}
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
    O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMLIB_1034.dll,InstantAccess
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O4 - Global Startup: Register Kazaa Upgrade Suite3.exe
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1077680264156
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {3734A957-FBD5-4F87-A404-4289C6F3DDFF} (DownloadScanEngine.ctlDSE296315) - http://downloads.rogershelp.com/updates.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4351/mcfscan.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  11. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\safesearch.dll

    O4 - HKLM\..\Run: [zehqb] C:\WINDOWS\zehqb.exe

    O4 - HKLM\..\Run: [WebSavingsfromEbates] wjview /cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"

    O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe

    O4 - HKLM\..\Run: [SafeSearch] c:\program files\primesoft\safesearch\safesearch.exe

    O4 - HKLM\..\Run: [msbb] C:\WINDOWS\System32\msbb.exe

    O4 - HKLM\..\Run: [gl32app] C:\windows\system32\gl32app.exe

    O4 - HKLM\..\Run: [AGKTAH] C:\WINDOWS\AGKTAH.exe

    O4 - HKCU\..\Run: [sws.exe] c:\program files\GlobalDialer\domer00095\gd-dial.exe -remove

    O4 - HKCU\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe

    O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMLIB_1034.dll,InstantAccess

    O4 - Global Startup: Register Kazaa Upgrade Suite3.exe


    Restart to safe mode.

    How to start your computer in safe mode

    First in safe mode click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Now find and delete:

    The c:\program files\GlobalDialer folder
    The c:\program files\primesoft folder
    The C:\Program Files\WebSavingsfromEbates folder
    The C:\WINDOWS\AGKTAH.exe file
    The C:\WINDOWS\zehqb.exe file
    The C:\WINDOWS\mslagent file
    The C:\WINDOWS\System32\sysme.exe file
    The C:\WINDOWS\System32\msbb.exe file
    The C:\windows\system32\gl32app.exe file

    In Safe Mode Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders". In the "Look in" box choose "Drive C:"
    In the "All or part of the file name" box type:

    EGCOMLIB_1034.dll

    Click Search. Right click and delete the file when found.


    Go here and download Adaware 6 Build 181

    Install the program and launch it.

    First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

    Make sure the following settings are made and on -------ON=GREEN

    From main window :Click Start then Activate in-depth scan (recommended)

    Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

    Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

    Click proceed to save your settings.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Restart your computer.


    Then go here and download Spybot Search & Destroy.

    Install the program and launch it.

    Before scanning press Online and Search for Updates .

    Put a check mark at and install all updates.

    Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED.

    Restart your computer.
     
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