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qksrv.net redirect for web hosting site?

Discussion in 'Web Design & Development' started by ABrown, Feb 10, 2016.

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  1. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    Hi, I found you guys after a search turned up this forum post from 2003. Basically, I have a website I update periodically with ipage.com but recently when I go to that site I am redirected to 'hxxp://qksrv.net/media/offers']qksrv.net/media/offers", just like in the 2003 post. In that post he mentions finding qksrv.net in his HOST file, however I don't have that - in fact I don't seem to have anything in that file (it's pasted below).

    Things I've done:
    1 Spybot - nothing found
    2 Malwarebytes - nothing found
    3 Hard drive search for qksrv - nothing found
    4 Tried a different browser - so far both Firefox and Chrome give the same error
    5 Run hijackthis (log below)
    6 Checked HOST file for qksrv (host file pasted below)

    I appreciate any ideas you have for getting rid of whatever this is. Thanks!

    The tsgsysinfo gives me this, although I am running AVG anti-virus :
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A8-7600 Radeon R7, 10 Compute Cores 4C+6G, AMD64 Family 21 Model 48 Stepping 1
    Processor Count: 4
    RAM: 7091 Mb
    Graphics Card: AMD Radeon(TM) R7 Graphics, 1024 Mb
    Hard Drives: C: Total - 1880839 MB, Free - 1342865 MB; D: Total - 119108 MB, Free - 74959 MB;
    Motherboard: LENOVO, Bantry CRB
    Antivirus: Windows Defender, Disabled

    HIJACKTHIS:
    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 6:34:42 PM, on 2/10/2016
    Platform: Unknown Windows (WinNT 6.02.1008)
    MSIE: Internet Explorer v11.0 (11.00.9600.17840)

    FIREFOX: 43.0.1 (x86 en-US)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Steam\Steam.exe
    C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
    C:\Windows\jmesoft\hotkey.exe
    C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe
    C:\Program Files (x86)\AVG\AVG2015\avgui.exe
    C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe
    C:\windows\SysWOW64\ctfmon.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Laura\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13.msn.com/?pc=LCJB
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll
    O2 - BHO: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [jmekey] C:\windows\jmesoft\hotkey.exe
    O4 - HKLM\..\Run: [jmesoft] C:\Windows\jmesoft\ServiceLoader.exe
    O4 - HKLM\..\Run: [LVT] C:\Program Files\Lenovo\LVT\LJYZ.exe 1
    O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe"
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avuirunnerx.exe" C:\Program Files (x86)\AVG\AVG2015\avgui.exe
    O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
    O4 - HKLM\..\Run: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
    O4 - HKLM\..\Run: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
    O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\windows\system32\spool\DRIVERS\x64\3\E_YATIJJE.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-3520 Series"
    O4 - HKCU\..\Run: [AppEx Accelerator UI] C:\Program Files\AMD Quick Stream\AMDQuickStream.exe -h
    O4 - HKCU\..\Run: [SpybotPostWindows10UpgradeReInstall] "C:\Program Files\Common Files\AV\Spybot - Search and Destroy\Test.exe"
    O4 - HKCU\..\Run: [EPLTarget\P0000000000000001] C:\windows\system32\spool\DRIVERS\x64\3\E_YATIJJE.EXE /EPT "EPLTarget\P0000000000000001" /M "WF-3520 Series"
    O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_19_0_0_226_Plugin.exe -update plugin
    O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
    O4 - Startup: JL Victorian Calendar.lnk = C:\Program Files (x86)\JL Victorian Calendar\JL Victorian Calendar.exe
    O8 - Extra context menu item: Clip bookmark - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=0
    O8 - Extra context menu item: Clip image - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=4
    O8 - Extra context menu item: Clip selection - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=3
    O8 - Extra context menu item: Clip this page - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=1
    O8 - Extra context menu item: Clip URL - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\Clip.html?clipAction=0
    O8 - Extra context menu item: New note - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\NewNote.html
    O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\OLIEResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
    O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\AMD\ATI.ACE\Fuel\Fuel.Service.exe
    O23 - Service: ACP User Service (amdacpusrsvc) - Advanced Micro Devices - C:\Program Files\AMD\{920DEC42-4CA5-4d1d-9487-67BE645CDDFC}\amdacpusrsvc.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
    O23 - Service: BTDevManager - Unknown owner - C:\Program Files (x86)\REALTEK\Realtek Bluetooth\BTDevMgr.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
    O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\windows\system32\EscSvc64.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
    O23 - Service: JME Keyboard Driver (JME Keyboard) - Unknown owner - C:\Windows\jmesoft\Service.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Lenovo EasyPlus Hotspot - Lenovo - C:\Program Files (x86)\Common Files\lenovo\easyplussdk\bin\EPHotspot64.exe
    O23 - Service: Lenovo System Agent Service - LENOVO INCORPORATED. - C:\Program Files\Lenovo\iMController\SystemAgentService.exe
    O23 - Service: LSCWinService - Unknown owner - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
    O23 - Service: MBAMService - Malwarebytes - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Origin Client Service - Electronic Arts - C:\Program Files (x86)\Origin\OriginClientService.exe
    O23 - Service: Cyberlink RichVideo64 Service(CRVS) (RichVideo64) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo64.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
    O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
    O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 11735 bytes

    HOST file:
    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    What is the website address? If you go to the site using another computer does the same thing happen? Does the same thing using a computer not in your household? The reason I ask is to determine if it's your website that has been compromised or your computer or your network.
     
  3. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    Thank you for getting back to me. It appears to be limited to my computer. The main page site is ipage.com.
     
  4. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    ipage.com is the hosting company, not your site.

    But I suspect the issue is on your computer. Check to see if you have a proxy set in Internet Explorer, it's actually a global setting that affects all browsers. Here's how: http://windows.microsoft.com/en-ca/...-explorer-proxy-server-settings#1TC=windows-7
    If there is something there, record it and post it here but then uncheck everything and try visiting the site again.

    Please see this post to run Malwarebytes and post a log: https://forums.techguy.org/threads/somethings-in-there.1165890/#post-9206142
    VERY IMPORTANT: Start at "Please open Malwarebytes Anti-Malware" and stop at before doing the "Farbar" instructions. There's instructions on how to install Malwarebytes there if you do not already have it.
     
  5. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    Thanks, I misunderstood the question. :) I only have problems trying to reach to site via ipage, but the address is 3to5solutions.com. I have no proxy set up in IE.

    Here's my MBAM log:

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 2/14/2016
    Scan Time: 7:32 PM
    Logfile:
    Administrator: Yes

    Version: 2.2.0.1024
    Malware Database: v2016.02.14.05
    Rootkit Database: v2016.02.08.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows 8.1
    CPU: x64
    File System: NTFS
    User: Laura

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 358776
    Time Elapsed: 21 min, 5 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)
     
  6. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    OK, so it's not that your web site is infected which is what a malware removal expert thought the issues was and why the thread got moved to here.

    Can you access the page using this link: https://ipage.com/ipage/index.html

    Please do the following:
    Do you get a redirect on any other page? Any pops-ups or excessive ads anywhere?
     
  7. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    No, I get the same redirect on that link and it seems to be only the ipage.com site. Thanks again for the help.

    # AdwCleaner v5.033 - Logfile created 14/02/2016 at 22:58:42
    # Updated 07/02/2016 by Xplode
    # Database : 2016-02-07.2 [Server]
    # Operating system : Windows 8.1 (x64)
    # Username : Laura - LAURA_PC
    # Running from : C:\Users\Laura\Desktop\AdwCleaner.exe
    # Option : Cleaning
    # Support : http://toolslib.net/forum

    ***** [ Services ] *****


    ***** [ Folders ] *****

    [-] Folder Deleted : C:\Users\Laura\AppData\Local\slimware utilities inc

    ***** [ Files ] *****


    ***** [ DLLs ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Registry ] *****

    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7697BC38-D0FA-454B-AC75-968B4CCABFCE}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7697BC38-D0FA-454B-AC75-968B4CCABFCE}
    [-] Key Deleted : HKCU\Software\APN PIP
    [-] Key Deleted : HKCU\Software\SlimWare Utilities Inc
    [-] Key Deleted : HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
    [-] Key Deleted : HKCU\Software\Classes\pokki

    ***** [ Web browsers ] *****

    [-] [C:\Users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\t83jg9fu.default-1438289679989\prefs.js] [Preference] Deleted : user_pref("[email protected]_v8_tracking_enabled", "\"<html>\\r\\n\\t\\r\\n\\t\\r\\n\\t\\t<head>\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t<script language=\\\"javascript\\\"> \\r\\[...]
    [-] [C:\Users\Laura\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
    [-] [C:\Users\Laura\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
    [-] [C:\Users\Laura\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : homepage-web.com
    [-] [C:\Users\Laura\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Startup_URLs] Deleted : hxxp://homepage-web.com/?s=lenovo&m=start

    *************************

    :: "Tracing" keys removed
    :: Winsock settings cleared

    ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1941 bytes] ##########
     
  8. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
  9. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    Sorry for the delay in getting back to you. My DNS was already set to automatically obtain. I flushed the DNS and rebooted but there was no change to the problem. Thanks for the help.
     
  10. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    Does IE do the same thing?

    And to confirm your Internet Options LAN settings page looks like this:

    upload_2016-2-20_14-1-48.png
     
  11. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    My settings look like this. And no, IE isn't doing it anymore! At least I can use the site even if I don't usually use IE.

    Untitled.png
     
  12. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
  13. ABrown

    ABrown Thread Starter

    Joined:
    Feb 10, 2016
    Messages:
    7
    Yes, that did fix the problem for Chrome. I guess that narrows it down to an extension or add-on in FF? Is process of elimination the best way to figure out which one it is?
     
  14. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    You can disable them one at a time or do a reset on Firefox as well.
     
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