quartz.dll error

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renegade11

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Oct 12, 2007
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Hi...I am trying to watch a live streaming sports event...whenever I try to play it via the webpage (it is imbedded) I get a crash and the error message says:

AppName: iexplore.exe ModVer : 6.5.2600.5596 AppVer: 7.0.6000.16705 Offset: 00004c488 ModName: quartz.dll

I have WMP 11 I have updated Direct X Files..it seems to have just started happening, yet it doesn't happen with videos on CNN or ESPN or other sites like that...youtube also works..any help would be great...Thanks

I am running windows XP nvidi graphics AMD Turion 64
 

bboy_cero

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Joined
Oct 8, 2008
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Please tell me what DirectX driver version do you have and then go to start > search > for files and folders and type quartz (with or without .dll, you choose) if it dousn't find the file named quartz.dll (or just quartz) that means that the file is missing, then i can provide you with a link for downloading.
 

renegade11

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Oct 12, 2007
Messages
6
I am using DirectX 9.0c my quartz.d.. file is located in my windows/system32 folder it is version 6.05.2600.5596 but I had a newer version and it to did the same thing
 

bboy_cero

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Oct 8, 2008
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Fine, do you have quick time (quick time player) installed on your system? And did you have the newest drivers for DX 9.0c? if yes, how recent are they?
 

renegade11

Thread Starter
Joined
Oct 12, 2007
Messages
6
I just installed the DirectX last night to see if that would correct the problem...I have QuickTime version 7.5.5
 

renegade11

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Oct 12, 2007
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I hve Firefox as well and tried to view the game via that after IE kept crashing...Firefox also crashed with the same error message
 

bboy_cero

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Oct 8, 2008
Messages
48
Try disabling it (not the NVidia display drivers manager or anything else but the video accelerator), but only if you're sure that you can enable it back.
 
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