question about lingo "whole unit replacement"

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BizzleTech

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Oct 31, 2015
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i just started working with a company as a field tech and on the work order in the description it says "whole unit replacement" .... i know this might be a dumb question but does that mean that they basically want the tech to unbox the new unit (Install/customize Dell OptiPlex 9020 desktop) , install and activate the operating system and maybe a data transfer?? .. i just want to make sure I'm not missing anything before I accept the assignment.
 

metallica5456

Andrew
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Just curious what company?

And I personally would think so.

You could always ask the hiring department of the company or whomever interviewed you.
 

BizzleTech

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Thanks for response. the co. name is (BARRISTER GLOBAL)
I know it seems like an obvious question, but being that this is one of my first time dealing with them, I just want to be as prepared as i can..
 
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Don't you think you are asking the wrong people? You need to get this definition from your direct supervisor as to what all is included in a "whole unit replacement"
 

metallica5456

Andrew
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Don't you think you are asking the wrong people? You need to get this definition from your direct supervisor as to what all is included in a "whole unit replacement"
Indeed....this would have been MY first choice.
 
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