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Question about re-installing Vista

Discussion in 'Windows Vista' started by midlandman, Jan 27, 2013.

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  1. midlandman

    midlandman Thread Starter

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    Hi
    This will probably sound like a stupid question, but here it goes...I need to format and re install the OS. Every time I've done it in the past, I just plugged in the CD/DVD and away I go. My HP didn't come with a disk, it has the recovery on a partition.
    I backed up everything and ready to start. Now for the silly question- do I just open the recovery in the small partition and it'll do the rest? Or do I need to burn it onto a disk first? I ask because I don't have any disks and there isn't any stores within a 30 minute drive that is open today.
     
  2. flavallee

    flavallee Trusted Advisor

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    Frank
    What's the model name and model number of that HP computer?

    If you don't know for sure, advise what the product number(P/N) and/or model number(M/N) on the sticker is.

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    I'm not really sure what you mean by this comment:

    Every time I've done it in the past, I just plugged in the CD/DVD and away I go.

    ---------------------------------------------------------------------
     
  3. midlandman

    midlandman Thread Starter

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    It's Pavilion Elite Model # e9107c, and the product code is- NP238AA#A2L.
    What I meant by that was I never had any problem using the disk that came with the unit to format and install, but now I don't have a disk.
     
  4. flavallee

    flavallee Trusted Advisor

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    Here is the support and downloads site for the HP Pavilion Elite e9107c (NP238AA) desktop.

    You should add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    The recovery disc kit for that desktop is dated May 2009, so it's unknown if HP Customer Care still has it available for purchase.

    If it doesn't, it appears that Computer Surgeons HP Recovery Center does have it available for purchase.

    Here is the section on how to do a system recovery.

    -------------------------------------------------------
     
  5. TerryNet

    TerryNet Moderator

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    Terry
    Please bring your signature into compliance (3 line max.).

    You ought to make a set of Recovery DVDs the day you get a new machine. It may not be too late to do it.

    If you can access the Recovery Partition you do not need the Recovery DVDs (or CDs). You will need them when you cannot access the Recovery partition because you destroyed the special Master Boot Record or because of hard drive problems.
     
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