Question About Reinstalling XP Onto New Hard Disk When OS Disk Is No Longer Available

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Ric_535

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Dec 26, 2004
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Hi, my dad's hard drive crashed and so he has just bought another, now he needs to reinstall Windows XP Home but unfortunately he doesnt have a disk as its an HP machine and a disc was never supplied, the operating system was already on the computer and the option of making a recovery disc was available but he never actually undertook that option

So he needs to get Windown back on his computer, he has the serial sticker on the side of his machine, he rang up HP and they said the machine is not in warranty - they cant send him a replacement disc - so what are his options?

I have seen at pcworld (uk) XP sells for about £200!, now he might aswell buy a new system for that price, i have also seen an OEM version for sale on the web for about £50 but im not quite sure what this means, does it come with an activation key at all?

Anyway if he obtained a XP Home disc and entered his serial number do you think HP would actually send him the activiation code by email or over the phone, surely they have to right?

Basically there is no way he is going to pay £200 but he needs a legitimate copy of XP back as he already owns one but cant revive it, any help would be much appreciated,

Thanks! Richard
 

Frank4d

Retired Trusted Advisor
Joined
Sep 10, 2006
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9,126
The sticker on your dad's pc is likely for an OEM install and so it will not work with any other version. Your best bet would be to buy XP Home OEM which does come with a CD key. £50 is about right.
 
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May 15, 2006
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HP will let your dad purchase the proper set of recovery disks for this OS. It will take a few days to get them but they are the best option for your problem.
 
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