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Question about UAC performance

Discussion in 'Windows Vista' started by tomdkat, Mar 31, 2008.

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  1. tomdkat

    tomdkat Retired Trusted Advisor Thread Starter

    May 6, 2006
    I'm looking at a friend's laptop right now. It's a HP Pavilion dv6000 with:
    • 1GB of RAM
    • AMD Turion 64 X2 CPU @ 1.6GHz
    • Windows Vista Home Premium Edition (32-bit)
    • 105 GB HDD w/ 77GB free
    • AVG free edition anti-virus, Ad-Aware free edition anti-spyware, Spybot S&D, AVG free anti-spyware
    My friend complained about her laptop running like a dog and I was able to confirm that. Couldn't get reliably connected to the Internet and when I would right-click on the bar at the bottom of the screen and start the Task Manager, it would take close to a minute for the Task Manager to start. The HDD light was on much MORE than it should have been but there wasn't a RAM issue (no thrashing).

    I created a new admin profile for her and this profile is behaving MUCH better than her original one. So, I'm thinking her original profile is "tweaked" somehow. Ok, that's the general background.

    With her new profile, the system scans clean for viruses and spyware (I booted in safe mode and scanned the system). I ran a Windows Update and installed about 10+ recommended updates. I can reliably get online, etc. Whenever I run an app that the UAC prompts me about, it will take 5-6 seconds for the UAC window to appear. This means I'm looking at a grayed out screen for 5-6 seconds. (I timed it using the "one-onethousand, two-onethousand" method :D ) After clicking "Continue" or "Run" (depending on the UAC prompt) to allow the app to run, it takes another 5-6 seconds for the grayed out screen to return to the desktop after the UAC prompt has disappeared.

    Is this normal? It's been so long since I've touched this machine previously that I forget how the UAC behaved, previously.

    My next plan is to run a Kaspersky online scan and to run CCleaner to see if those find and/or correct anything else that might be lurking. I don't have the password for the original profile, which is why I'm doing everything with the newly created profile.


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