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Question on how to delete an empty folder

Discussion in 'Windows 7' started by Hiker1212, Nov 24, 2019.

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  1. Hiker1212

    Hiker1212 Thread Starter

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    Hello - My first post on here.

    How do I delete an empty folder that won't delete, without installing 3rd party software?

    Minor but annoying issue; would not have picked it up, except when I used Windows 7 Backup, it skipped over this file and alerted me.

    One empty folder, at the very end of My Documents Library. It says "empty" and this folder is unavailable.

    As noted, this is a Windows 7 Desktop.

    Thank you in advance!
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    What is the exact error message you get? Does it say the folder is unavailable or your don't have permission to access it? If the altter, are you using an account that has administrator privileges?

    If it's a permissions issue, try section 2 of the article at the following link to take ownership of the folder:

    https://www.wikihow.com/Change-File-Permissions-on-Windows-7
     
  3. Hiker1212

    Hiker1212 Thread Starter

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    Hello - I was away for the holiday week; just getting caught up today on my e-mails.

    Thank you for writing back last week.

    To answer your question, it says "This folder is unavailable." Nothing about permissions. Would you like me to take a screenshot and attach it to my next reply?

    Right click or left click; nothing happens. It doesn't go anywhere.

    Quite sure, it would not be a permissions issue. I've owned this same computer now for 9 years and I have always been the only user - nobody else has ever used it, and it has never been been used in conjunction with a network.

    Thanks again.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Yes please do attach a screenshot.
     
  5. Hiker1212

    Hiker1212 Thread Starter

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    Good Morning:

    Here is the screenshot you requested. Let me know if you have any problems viewing it. So there you see that very last folder - that is the issue. I long ago deleted the contents and then deleted the empty folder - and even deleted it from my recycle bin. Right click, left click, or clicking on that little arrow; nothing happens. Thanks for your help! Tech Support  Screenshot.png
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

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    I was wrong to my posting so I am replacing with this.

    It appears that this folder is from the Library and just may be on a different machine.
     
  7. Hiker1212

    Hiker1212 Thread Starter

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    Only one machine - just this one from which the attached screenshot was generated. Same machine, same owner for 9 years - and nobody else has access.
     
    Last edited by a moderator: Dec 4, 2019 at 2:56 PM
  8. plodr

    plodr

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    Expand C then Users.
    On my windows 7 computer, I have 3 entries: Default, plodr7 which is the username I picked on this computer and Public.

    Your path shows C:\Users\Owner
    Is there a profile called Owner as a choice? If so, you need to login as "Owner" and you might see the empty folder on the desktop. You should be able to remove it when logged in as owner.

    If there is no profile for a User named Owner, then the only way I know how to get rid of something in Windows that Windows will not allow, is to boot from a linux USB stick, locate the file and kill it from linux.
    I've done this on several occasions when I've had 0 byte files on my desktop that I could not rename. delete, erase. or move to the recycle bin. Linux zapped them with no problem.
     
  9. Gr3iz

    Gr3iz

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    Does this folder actually exist on the desktop? Or is it just showing up in this program you are showing?
     
  10. Hiker1212

    Hiker1212 Thread Starter

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    Hello - No this folder no longer exists on my desktop. I deleted the entire folder 2 months ago and also deleted the folder from my recycle bin. I would never have noticed it, except when I went to back up (using Windows 7 backup) and after it backed up, it said backup was not successful because it skipped that one file.

    Above your post it says:

    Expand C then Users.
    On my windows 7 computer, I have 3 entries: Default, plodr7 which is the username I picked on this computer and Public.

    Seems that might be referencing another post? Not sure.

    As to the question on owner, I have been the only user on here since I bought it 9 years ago. I simply type my password in the window when I log in, presumably as owner. I have never signed in any other way in 9 years.

    If you want me to check anything, I'd be happy to - just let me know. I can check for profiles - just let me know what to do.

    Booting from Linux USB sticks (per previous post above) is getting way outside my comfort zone.

    Thanks!
     
  11. Gr3iz

    Gr3iz

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    Where was the above screenshot taken from? Windows File Viewer?
     
  12. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Anothing thing I find curious is why the Public Documents folder has (1) after it. This suggests there is more than one folder named Public Documents which shouldn't be the case.

    Do you also have a regular Public Documents folder (with the 1 in brackets)?
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    It would be better if you posted a screenshot of the full page including the address bar as your first one doesn't show that.

    Also please post a screenshot of your C:\Users\Public folder tree.
     
  14. Alan251971

    Alan251971

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    As the folder has no permissions this could indicate disk corruption. If you have got a full copy of all you data from the PC you could run a check disk with repair. I stress only do this if you have a copy of all your data as the check disk will delete any bad sectors it finds.

    You can run check disk from an Administrator DOS command window:

    Check disk without fix repair, this will let you know if there is a problem before you run the check disk with a fix repair.
    chkdsk C:

    if you find errors then run the full check disk with fix repair:
    chkdsk C: /f /r
     
    Last edited: Dec 5, 2019 at 10:46 AM
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