Quick Restore problem

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TinaLee

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Joined
Sep 14, 2004
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15
Hello...I have a Compaq Presario 5900Z running Windows 98 SE...I had to do a full restore on my computer yesterday. I have done 3-4 of these full restores on my almost 5 year old computer..so I have notes of what drivers were not installed correctly after the full restore...This time..I go into my Windows Explorer, click on my D drive and find CPQDRV...I am able to find the file I need, but when I try to open this file, it is asking me to use a certain program to open that file, however, I don't know which one to use...I have tried a couple, but unsuccessful.

Would anyone know what program i should be using to open these files up? I also tried pulling the files off the Quick Restore cds...same thing...so I am stuck. My computer has no sound, I can not adjust the monitor display-everything's fuzzy.....I tried calling Compaq but they charge $40.00 for 2 weeks of service...that will be my last resort...

Any help will be greatly appreciate. Thanks.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
You may selectively restore the program or drivers thru the Compaq Support icon on your desktop, select Quick Restore, then Selective Restore. Pointing to the first item in the menu you will see a series of icons representing the factory installed programs and drivers. Select the driver and/or program icons you need to restore and follow instructions on screen. If you do not have a support icon, search the computer for the file Home.exe and doubleclick on it. Then follow the instructions above.

You may also selectively restore any factory installed driver or program from your Quick Restore CD:


1. Start the computer. Once in windows, place the QuickRestore CD into the CD-ROM drive.
2. Using Windows Explorer, navigate to the QuickRestore CD's directory.
3. Open the CPQS directory and then open the QUICKSR directory.
4. Double-click the Qrestore file.
5. Wait until the QuickRestore menu is displayed and click Selective.
6. Select the application or driver from the menu.

Best wishes!
 

TinaLee

Thread Starter
Joined
Sep 14, 2004
Messages
15
Thank you for your reply..I do have the Compaq support icon and the capability to do a Selective restore, however, not all my drivers/applications are listed there. So I need to manually go and install it my self. I found the files I need, but when I double click the file...it brings up "what program do I want to use to open it up with"

Any ideas on this??
 
Joined
Sep 9, 2004
Messages
21
Can't help you much with your problem but i have a small advice that has worked for me since i first thought of it. After you completely install windows and all its drivers and your laptop is fully working, before installing any other software (install just win98 with all updates and all latest hardware drivers) and maybe just office software, do an image of your hard drive. Next time you need to refresh your laptop, you just do a format and restore the image you have.

The only thing is to backup everything you need before you format.

Hope this is useful to you.
 

JSntgRvr

José
Retired Moderator and Malware Specialist
Joined
Jul 1, 2003
Messages
18,552
You may be experiencing a file association conflict to open executable files. I am attaching to this message a text file. Save this text file in the Desktop folder and rename if to a .reg file.

Fist Run Regedit. The registry editor will appear. Select Registry from the menu, then Export. Make sure My Computer is highlighted when you do this. Export a copy of the registry to the Desktop. This will serve as a backup if something goes wrong.

To rename the file herein attached, navigate to the desktop folder and find the downloaded document Win98_EXE_Fix.txt. Click on View from the Explorer menu, then Folder options. Click on the View tab and deselect "Hide extension for know files'. Click Ok. Right click on the Win98_EXE_Fix.txt and rename it to Win98_EXE_Fix.reg (Just change the extension to .reg). An icon in your desktop for Win98_EXE_Fix.reg registry file will appear. Click on this file. A text message will pop-up "Are you sure .........", click yes.

Restart the computer and try again.
 

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