Quickbooks 2004 problem

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vahlkja

Thread Starter
Joined
Sep 8, 2004
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2
I am running Quickbooks 2004 in Microsoft XP. Today, when opening my Quickbooks company program, I have noticed that all of my reminders headings (under the company navigator) have gone blank, and when expanding the categories, the text is garbled. For instance: If you have money to deposit, you would normally get something to the effect of :

8/30/2004 Brink, Ralph 20.50

I am now getting:

0/30/200 Brink, Ralph 20.5


My backup gives me the same info. All of my data appears to be there, but some text is now garbled. The only thing I can think of that I have done recently is install the New Windows Service Pack.

Any help would be appreciated.
 

vahlkja

Thread Starter
Joined
Sep 8, 2004
Messages
2
MFDnSC said:
See if there is an update for your version as SP2 did effect QB.
Nope, no updates were available for Quickbooks. Everything is up to date. I though along those lines as well.
 

medic17506

Brandon
Joined
Sep 1, 2004
Messages
272
I am a QuickBooks ProAdvisor ... this question is pretty general in nature, but I am looking into it. My question is how much experience do you have with Quickbooks? Have you ever done a verify data or rebuild function in QuickBooks? I'm not saying that's what should be done...but, it's a possibility at this point. My next question is where are you located?
 

medic17506

Brandon
Joined
Sep 1, 2004
Messages
272
Also I would check a sample file that comes with QuickBooks and see if that also happening to the sample file. If so, then it is QuickBooks as a whole and not just your data file. If it is your data file then a veify data and rebuild may be in order...if it does happen with the sample file too...then, maybe backup your data file. Uninstall QB then reinstall and see if that will fix it.

Just by chance I called my QB ProAdvisors line to check on known issues...there are some, but not that fit this type of issue - so unless it's a whole new issue (which is a possibility.)

Anyway, I'm curious so please let me know.

Brandon
 
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