Quickbooks 2007 Pro backup hangup

[herb1950]

Running 2007 on a Dell machine with windows xp.

2 days ago after attempting to backup, got a message about data error - no backup.

Backing up freezes program at 99% complete and I need to use task manager to end task.

Trying to rebuild data does not work, because it requires a backup first and that is where the program stalls.

Does anybody have a similar experience or a work around?

Right now last good backup was 2 days ago.

Thank you for your help.

Herb

 

[idowindows]

Try this link and let us know how it works out for you...

http://support.quickbooks.intuit.com/support/dosearch.aspx?kbID=1007768

 

[herb1950]

Thank you for the link.

However, we back up to a server in the office and we still cannot get around the need to back-up before rebuilding data.

It appears that the corruption occurred when we downloaded payroll update.

Thanks again,

Herb

 

[medic17506]

Interesting problem...

Have you tried to create a Portable Company File and restoring it? This basically re-indexes the QuickBooks database which could potentially solve the data corruption. My next question is how large is your data file (Ctrl+1 or F2 within your QuickBooks file will give your this information?)

Let us know...

Thanks,

Brandon Morris
Barons', Inc.

 

[herb1950]

Brandon,

Did not try to go the portable file route.

Basically, I bit the bullet and restored. After that re-entered all transactions.

Compared to 2004 version, 2007 is a nightmare.

The file size is 250084k

Thanks for the suggestion.

Herb