Quickbooks 2007 Pro backup hangup

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herb1950

Thread Starter
Joined
Oct 26, 2007
Messages
4
Running 2007 on a Dell machine with windows xp.

2 days ago after attempting to backup, got a message about data error - no backup.

Backing up freezes program at 99% complete and I need to use task manager to end task.

Trying to rebuild data does not work, because it requires a backup first and that is where the program stalls.

Does anybody have a similar experience or a work around?

Right now last good backup was 2 days ago.

Thank you for your help.

Herb
 

herb1950

Thread Starter
Joined
Oct 26, 2007
Messages
4
Thank you for the link.

However, we back up to a server in the office and we still cannot get around the need to back-up before rebuilding data.

It appears that the corruption occurred when we downloaded payroll update.

Thanks again,

Herb
 

medic17506

Brandon
Joined
Sep 1, 2004
Messages
272
Interesting problem...

Have you tried to create a Portable Company File and restoring it? This basically re-indexes the QuickBooks database which could potentially solve the data corruption. My next question is how large is your data file (Ctrl+1 or F2 within your QuickBooks file will give your this information?)

Let us know...

Thanks,

Brandon Morris
Barons', Inc.
 

herb1950

Thread Starter
Joined
Oct 26, 2007
Messages
4
Brandon,

Did not try to go the portable file route.

Basically, I bit the bullet and restored. After that re-entered all transactions.

Compared to 2004 version, 2007 is a nightmare.

The file size is 250084k

Thanks for the suggestion.

Herb
 
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