Quicken 2001 Printing

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chris.jaques

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Jul 31, 2002
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6
My father is using Qucken 2001 on Windows XP Home. He has changed his printer recently and installed the new printer. Now he can print from all other programs except Quicken. He just gets blank pages.

Checking the printer setup options it appears to be set to print to the printer for reports and graphs.

He has reinstalled Quicken.

Has anyone any ideas I could get him to try. I trying to support him on the end of a telephone line.

Thanks.
 

Styxx

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Joined
Sep 8, 2001
Messages
4,888
I don't know Quicken but use MS Money. Make sure in the Printers control panel that the new printer is set (checked) as Default. You might want to ensure the software for the old printer(s) is uninstalled in the Add/Remove Programs control panel and that back in the Printers control panel that the new printer is the only icon there besides Add New Printer. I'd recommend that he restart the computer to ensure changes take effect every-time changes are made to either control panel.

It sounds as if, from within Qicken, you already correctly have it ready to use the new printer, when Quicken starts a print job
 
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