Quicken On-Line Backup Error LA2261

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EBSchrader

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Right after the most recent update to Quicken 2016, I received this error when I tried to backup my latest data as I have done for 5 or more years. This particular error claims that I don't have enough space (I had a similar error reported here in 2011), so I upgraded to more data ($40 more per year). BUT I still get the same stupid error. Now I've checked tech support/community and find that others have the same error since the very recent update. I guess Quicken will eventually fix it, but how do I know my data are adequately protected in the meantime?
 

EBSchrader

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Joined
Jan 28, 2001
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1,086
Right after the most recent update to Quicken 2016, I received this error when I tried to backup my latest data as I have done for 5 or more years. This particular error claims that I don't have enough space (I had a similar error reported here in 2011), so I upgraded to more data ($40 more per year). BUT I still get the same stupid error. Now I've checked tech support/community and find that others have the same error since the very recent update. I guess Quicken will eventually fix it, but how do I know my data are adequately protected in the meantime?
I made another purchase & entered it into Quicken today. Clicked on On-Line Backup, and it sat on Scanning Files for a very long time. Finally, I received a new error message: "LA2810: Redirector Server unavailable (or inaccessible due to firewall). Check your Internet connection and/or your Internet security settings." It then referred me to the same place I tried for help the first time, which was useless. So, it appears that Quicken is (1) aware of the problem and (2) trying to fix it. I guess I'll just have to be patient...again.
 

TonyB25

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Why not use a free cloud storage service instead that would be much more reliable?
 

EBSchrader

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Well, there's a possibility. I've used this system successfully for so long that I haven't considered changing, other than from backing up to CDs to backing up online.
 
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