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Radeon 9800 Series card crashes

Discussion in 'Hardware' started by Snorby, Nov 22, 2010.

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  1. Snorby

    Snorby Thread Starter

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    Hi
    I have an old tiny computer with the above graphics card. I dont use the machine for gaming but i surf a lot and use microsoft a lot too. I love my machine but its been getting me down for weeks now. The card crashes and windows resets it saying about the rendering failing so i have to restart the pc. I'm currently using 9-2_xp32_dd_ccc_wdm_emu_75974 File Version 8.582.0.0. My system is:

    Time of this report: 11/22/2010, 20:28:07
    Machine name: SNORBY
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
    Language: English (Regional Setting: English)
    System Manufacturer: Tiny Computers
    System Model: MS-6741
    BIOS: Version 07.00T
    Processor: AMD Athlon(tm) 64 Processor 3400+, MMX, 3DNow, ~2.4GHz
    Memory: 1024MB RAM
    Page File: 902MB used, 1558MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    I reckon i need to replace the graphics card but i keep getting the wrong ones. First i got a Radeon HD 3650. But its a PCI-E :( (Too dumb to realise it wouldn't fit). Then i got a PNY GeForce 8400 GS PCI DDR2 and that wont fit either..Grr. I cant keep chucking my hard earned at cards that don't fit. I know its an old pc and i'm limited to what will fit it, but there must be something, surely? Please help else i will surely go completely bald. Thanks.
     
  2. leroys1000

    leroys1000 Banned

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    The 8400 should work if you have an open standard PCI slot.
    It won't fit in your AGP video card slot.
    It has to go in one of the lower PCI slots,if one is available.

    You might first try removing all the ATI software and drivers
    from add/remove programs in control panel.
    Make sure your motherboard drivers are installed so the agpgart
    driver is installed.
    Then download the drivers from AMD and install them.
    http://support.amd.com/us/gpudownload/Pages/index.aspx
    In any case,your 9800 should be an 8X AGP card and you would need an 8X AGP card
    as a replacement if you want full speed graphics.
    I am using an nvidia 6600GT 8X AGP card in one of my older computers.
    Might check some of these if you can't get the 9800 or the 8400 to work.
    http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&IsNodeId=1&Description=8x%20agp%20video%20card&bop=And&Order=PRICE&PageSize=20
     
  3. Snorby

    Snorby Thread Starter

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    Hi
    Thank you so much for the quick reply.
    It does have a lower slot there, never knew what it was for though. Oops. :( lol.
    I'll uninstall the ATI now, and try it out. Will get back to you shortly.

    Again, many thanks for the advice. :)

    Oh, what is the Agpgart?
    please? And will the 8400 not be enough?
     
  4. leroys1000

    leroys1000 Banned

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    Make sure you uninstall the ATI software before installing the 8400.
    AGPGart is the driver for the AGP video card slot.
    AGP stands for accelated graphics port.
    The pci card should be fine for desktop work and surfing and such,
    but don't expect it to be a gaming card.
    PCI slots are slow in comparison to newer slots.
    PCI slot are general slots,not just for video.
    You can use other types of hardware cards in those slots also.
    As long as they are PCI compatable.
     
  5. Snorby

    Snorby Thread Starter

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    Again, thank you. I presumed the others didn't fit because i never looked at the other slot! :(
    Do you think they both will? or just the 8400? While i didn't even try the 8400 i can still send it back for a replacement. I would prefer a much better card if i could get one but don't know what to go for? PCI or AGP? I'd like it to handle whatever it is capable of if thats possible. Could you please advise?

    Many thanks

    Kath
     
  6. leroys1000

    leroys1000 Banned

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  7. Snorby

    Snorby Thread Starter

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    Hi Hun
    Please forgive my ignorance. Isn't the top 1 out of the 3 the 1 i've already got but it wont fit in the same slot as my 9800? Is putting a card in the lower slot mean its a lesser card? Thanks again.


    Just checked. It is the 1 i've got here, (That didn't fit in my top slot.)
     
  8. leroys1000

    leroys1000 Banned

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    Yes,but the one you have is for a PCI express slot.
    The one I listed is for an AGP slot.
    If you look at your 9800,you will see the boards
    connector has 2 rows of contacts and the PCI express
    card has 1 row of contacts.
     
  9. Snorby

    Snorby Thread Starter

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    I'm sorry hun. Because it didn't fit i thought it was a PCI express. The box i have is the same as number 1 of the 3 and it says 8x AGP on the box. My 9800 has 3 rows the same size, (The bits that connect to the M/B)..This Radeon 3650 i have has 2 bits. confusing or what? Please accept my apologies, i feel really dumb with all this. :(
     
  10. leroys1000

    leroys1000 Banned

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    I think you are confusing the tabs on the video card with the contacts.
    The contacts are all the little gold connectors on the board.
    If you look at the contacts on the 9800 you will see 2 rows.
    One on top of the other.
    On the PCI express card you will only see one row of contacts
    along the connector on the card.
    The specifications on your motherboard definitely says you
    have an AGP 4X/8X 1.5 volt slot so any of the cards I linked to should work.
    Does the box for that video card say AGP or AGP pro?
    Some standard agp cards only have 2 tabs,but will still work.
    Your 9800 is an older high performance card that requires more
    power and additional pixel pipelines.
    Afraid I'm starting to get a bit technical though.
     
  11. Snorby

    Snorby Thread Starter

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    Eek. I almost daren't say this in case i'm getting it sooo wrong. :( The "Contacts" are what connects the card to the M/B..Yeah?(Have i got that right?) (Or thats where i'm getting confused) If my confusion is right (lol) each of these cards have 1 row ( In a straight line)? The 9800 has 1 row of 3 sets in a straight line (Equal sizes with gaps) Which fits in my top slot. The 3650 says Sapphire on the top of the box, on the bottom it says Radeon HD3650. On the front near the top it says 8x AGP and a little below that it says 512MB DDR2 Memory and its identical to the cards images (Card and box) in line 1 that you suggested. It is that card. This card has 1 row of 2 sets next to each other, 1 slightly longer than the other (In a straight line) with a little hook on the end. Sorry for doing your head in aswell. I really need to get this right. Thank you hun.
     
  12. Snorby

    Snorby Thread Starter

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    I think i'm gonna make this worse..sorry. i fitted the Radeon 3650 in the top slot when i first bought it. It
    does fit even though the connections are different. But it wasn't compatable at all. The pc wouldn't restart at all. It could boot up and load windows. But many times i had to force it to close it down or if it allowed me to shut it down it didn't want to start again for several minutes! I updated all the drivers for it but it played up more than it worked and when i removed it i then saw the different connections on the 2 cards so presumed i had the wrong one. :(
     
  13. leroys1000

    leroys1000 Banned

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    The contacts on the 9800 should look like this somewhat.
    http://upload.wikimedia.org/wikipedia/commons/6/62/AGP-Video-Card.jpg
    There are 3 sepearate tabs,but each has 2 rows of metal contacts.
    Your newer card may only have 2 tabs but is still an agp card
    if it has that double row of contacts.
    The 2 cards are a bit different in configuration but both
    should run fine in that slot.
    If you look at this agp slot,it only has 2 seperate areas for connectors.
    http://en.wikipedia.org/wiki/File:AGP_slot.jpg
    The 9800 has 3 tabs because where the contacts are missing,it doesn't need
    to use those contacts in the slot.
    You should just be able to uninstall the ATI software,
    shut down and disconnect the power,then remove the 9800
    and install the 3650.
    Then power up and install the software.
    The cards don't have to look exactly alike to work in the same slot.

    Here is more on the differences.............
    http://www.directron.com/expressguide.html
     
  14. Snorby

    Snorby Thread Starter

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    Ah ha. I'm belatedly starting to understand. :) And yes, the 9800 does look like the top 1, and i presume the slot on the bottom pic is what i have on my M/b...Yea?

    So the newer Radeon is better than the 8400? And why did i get so many problems with compatabilty when i first tried it? I uninstalled all drivers for the
    9800 first, any ideas?
     
  15. leroys1000

    leroys1000 Banned

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    The 3650 is a better performer than the 8400 especially
    considering the 8400 is a pci card.
    You might try installing the latest drivers after you install
    the 3650.
    You can get them here.............
    http://support.amd.com/us/gpudownload/Pages/index.aspx
    Make sure all the older ATI software is uninstalled from add/remove programs.
    Make sure that you have all windows updates including the .NET framework packages.
    Catalyst control center needs that to run properly.
    Download and install the full driver package for the video card and install it.
    The full package includes catalyst control center.

    Time for me to play a game.
    I'll check back later.:)
     
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