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RAM Advice

Discussion in 'Hardware' started by TechieNerd32, Aug 20, 2018.

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  1. TechieNerd32

    TechieNerd32 Thread Starter

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    I recently purchased a new laptop that I would like to add RAM to. The laptop is an HP Pavillion model #cc-178cl. It comes with 8g of DDR4 and I believe it is 2133. The capacity is 16g and I would like to max it out. I went to Best Buy (Geek Squad) and they said they don't stock the RAM for it, but if I bought it, they would install it. The tech I talked to has confused me though - he said to buy DD4-L and I have looked and don't see anything like that anywhere. I also did a bit of reading as I was trying to figure out what I needed and someone had mentioned that if a laptop came with 2133 and you added a faster RAM, the system would only go as fast a the slowest stick. Not sure if that is true or not. So, I came here since I have always gotten good advice on this site looking for some good advice and possibly a link to some RAM that would work??

    If replacing the original 8g stick with a faster one as well as adding the new one would make a big difference, I am willing to do so if need be.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
    You appear to have a HP Pavilion 15-cc178cl 15.6" laptop which came with these specs:
    Windows 10 Home 64-bit
    Intel Core i7-8550U 1.80 GHz quad core processor
    8 GB(8 GB X 1) DDR4-2133 RAM
    2 TB SATA 5400 RPM hard drive
    DVD-Writer disc drive
    NVIDIA GeForce 940MX graphics
    Realtek high definition audio
    Realtek gigabit ethernet
    Intel or Realtek 802.11b/g/n wireless

    From what I've been able to determine, that model laptop has a single memory slot and supports a maximum of 8 GB of DDR4-2133 or DDR4-2400 RAM.
    If I'm wrong, someone else here can correct me.

    ---------------------------------------------------------------
     
    Last edited: Aug 20, 2018
    AmateurJohn likes this.
  3. TechieNerd32

    TechieNerd32 Thread Starter

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    You are correct on the laptop. I know that it said maximum capacity was 16 GB of RAM. What would make the other 8GB inaccessible? Is it on board RAM or something?
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    First Name:
    Allan
    If your laptop is similar to the one in the video you could open it up to see if it does have a 2nd empty ram slot. If it does you can read the specification of the existing ram stick and look for a compatible new stick.

    Opening it up could void any warranty though.

     
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  5. TechieNerd32

    TechieNerd32 Thread Starter

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    Thx for the video. That is the laptop
     
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