RAM upgrade now a black screen

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Theggbert

Thread Starter
Joined
Feb 26, 2015
Messages
3
HP Pavilion dv5000 AMD 3100 789 Mhz

Upgraded Ram from 512 MB (2- 256 sticks) to 2GB (2-1GB sticks) now all I get are the leds (buttons) that come on and the fan that runs for ~3 sec and a black screen. I put one of the old 256 MB sticks back in with a 1 GB and it works fine. I have swapped both 1GB sticks in and out and between slots and each works as long as they are not installed together. I have re-seated the sticks numerous times but cannot get 2 GB to work, which is the maximum RAM that the machine will support. The 1 GB sticks are both Kingston, same speed bought from the same vendor at the same time. Stumped!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,128
There are numerous HP Pavilion dv5000 series laptops, so we need to confirm which model number you have.

What's the part/product number(P/N) on yours?

---------------------------------------------------------

The dv5000 series also use DDR or DDR2 memory modules, depending on which model number you have.

However, they all appear to support up to 2 GB of RAM.

---------------------------------------------------------
 

Theggbert

Thread Starter
Joined
Feb 26, 2015
Messages
3
Ok yes I could just buy new memory I get that. I am just looking for a better way to test and make sure the memory is bad and not something else going on before I decide to buy more memory. Don't really want to spend much more money on a 9 year old computer my wife uses for light web browsing. I just can't understand why it works individually and with the old 256 MB sticks but not together. :)

memory.jpg
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,128
The specs for the Kingston 1 GB module in your screenshot are the same as the specs for the Crucial 1 GB module that I linked you to, so I don't know why it's not working as a matching pair of 1 GB modules. :confused:

----------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top