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Random ads playing in speaker

Discussion in 'Virus & Other Malware Removal' started by slhtarheelfan02, Jun 20, 2012.

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  1. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    I have continuous and random ads playing in my speakers all the time. I have norton, avast, malwarebytes, superantispyware but nothing seems to work. My laptop also seems to crash alot and it won't let me upload Windows updates. I have Windows 7 home premium.

    Hijackthis log

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:41:41 PM, on 6/20/2012
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16446)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\slhbabydoll98\Downloads\HijackThis (1).exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: Veoh Web Player Toolbar - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    F2 - REG:system.ini: UserInit=C:\windows\SysWOW64\Userinit.exe,
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Updater For Spam Free Search Bar - {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
    O2 - BHO: Spam Free Search Bar - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Freecause Shopping BHO - {8E51683A-EA9D-4127-AE14-A13294FF6F7C} - C:\Program Files (x86)\Shop to Win 19\Shop to Win 19.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~2\WI3C8A~1\Datamngr\BROWSE~1.DLL
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Veoh Web Player - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
    O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Spam Free Search Bar - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    O3 - Toolbar: Veoh Web Player Toolbar - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O20 - AppInit_DLLs: C:\PROGRA~2\WI3C8A~1\Datamngr\datamngr.dll C:\PROGRA~2\WI3C8A~1\Datamngr\IEBHO.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\AVAST Software\Avast\afwServ.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Veoh Giraffic Video Accelerator (Giraffic) - Unknown owner - C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Toshiba Laptop Checkup Application Launcher (Norton PC Checkup Application Launcher) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
    O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
    O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    --
    End of file - 14383 bytes

    DDS logfile

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
    Run by slhbabydoll98 at 22:10:13 on 2012-06-20
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3836.1980 [GMT -4:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    .
    ============== Running Processes ===============
    .
    C:\windows\system32\wininit.exe
    C:\windows\system32\lsm.exe
    C:\windows\system32\svchost.exe -k DcomLaunch
    C:\windows\system32\svchost.exe -k RPCSS
    C:\windows\system32\atiesrxx.exe
    C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\windows\system32\svchost.exe -k netsvcs
    C:\windows\system32\svchost.exe -k LocalService
    C:\windows\system32\atieclxx.exe
    C:\windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Program Files\AVAST Software\Avast\afwServ.exe
    C:\windows\System32\spoolsv.exe
    C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files\Prevx\prevx.exe
    C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe
    C:\windows\system32\svchost.exe -k HsfXAudioService
    c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
    C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
    C:\windows\system32\rundll32.exe
    C:\windows\system32\rundll32.exe
    C:\windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\TODDSrv.exe
    C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    C:\Program Files\TOSHIBA\TECO\TecoService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files (x86)\Giraffic\Veoh_Giraffic.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    -netsvcs
    C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\windows\system32\wbem\wmiprvse.exe
    C:\windows\system32\conhost.exe
    C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\windows\servicing\TrustedInstaller.exe
    C:\windows\system32\taskhost.exe
    C:\Program Files\Prevx\prevx.exe
    C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe
    C:\windows\system32\Dwm.exe
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\windows\system32\wuauclt.exe
    C:\windows\System32\svchost.exe -k LocalServicePeerNet
    C:\windows\system32\taskeng.exe
    C:\windows\Explorer.EXE
    C:\windows\system32\DllHost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\windows\SysWOW64\ctfmon.exe
    C:\windows\system32\taskhost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\windows\system32\SearchProtocolHost.exe
    C:\windows\system32\SearchFilterHost.exe
    C:\windows\system32\svchost.exe -k SDRSVC
    C:\windows\system32\DllHost.exe
    C:\windows\SysWOW64\cmd.exe
    C:\windows\system32\conhost.exe
    C:\windows\SysWOW64\cscript.exe
    C:\windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.com/
    uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSND&bmod=TSND
    uInternet Settings,ProxyOverride = *.local;<local>
    uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    uURLSearchHooks: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    mURLSearchHooks: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    mWinlogon: Userinit=C:\windows\SysWOW64\Userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
    BHO: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    BHO: Babylon toolbar helper: {2eecd738-5844-4a99-b4b6-146bf802613b} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
    BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: Shop to Win: {8e51683a-ea9d-4127-ae14-a13294ff6f7c} - C:\Program Files (x86)\Shop to Win 19\Shop to Win 19.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    BHO: DataMngr: {9d717f81-9148-4f12-8568-69135f087db0} - C:\PROGRA~2\WI3C8A~1\Datamngr\BROWSE~1.DLL
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    BHO: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    TB: Babylon Toolbar: {98889811-442d-49dd-99d7-dc866be87dbc} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
    TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    TB: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    mRun: [<NO NAME>]
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{AC79DFD0-B6A5-4965-877A-AB3FB653EFF1} : DhcpNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{AC79DFD0-B6A5-4965-877A-AB3FB653EFF1}\05F464027402E6564777F627B6 : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{AC79DFD0-B6A5-4965-877A-AB3FB653EFF1}\475727E65627D27657563747 : DhcpNameServer = 192.168.33.1 209.18.47.61 209.18.47.62
    TCP: Interfaces\{AC79DFD0-B6A5-4965-877A-AB3FB653EFF1}\C696E6B6379737 : DhcpNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{AC79DFD0-B6A5-4965-877A-AB3FB653EFF1}\E4544574541425 : DhcpNameServer = 10.0.0.1
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    AppInit_DLLs: C:\PROGRA~2\WI3C8A~1\Datamngr\datamngr.dll C:\PROGRA~2\WI3C8A~1\Datamngr\IEBHO.dll
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
    BHO-X64: Updater For Spam Free Search Bar - No File
    BHO-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    BHO-X64: Spam Free Search Bar - No File
    BHO-X64: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
    BHO-X64: Babylon toolbar helper - No File
    BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    BHO-X64: Norton Identity Protection - No File
    BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\IPS\IPSBHO.DLL
    BHO-X64: Norton Vulnerability Protection - No File
    BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO-X64: Shop to Win: {8E51683A-EA9D-4127-AE14-A13294FF6F7C} - C:\Program Files (x86)\Shop to Win 19\Shop to Win 19.dll
    BHO-X64: Freecause Shopping BHO - No File
    BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    BHO-X64: Searchqu Toolbar - No File
    BHO-X64: DataMngr: {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~2\WI3C8A~1\Datamngr\BROWSE~1.DLL
    BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    BHO-X64: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    BHO-X64: Veoh Web Player - No File
    BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO-X64: Ask Toolbar BHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    TB-X64: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
    TB-X64: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll
    TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
    TB-X64: Veoh Web Player Toolbar: {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\coIEPlg.dll
    TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    mRun-x64: [(Default)]
    mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    AppInit_DLLs-X64: C:\PROGRA~2\WI3C8A~1\Datamngr\datamngr.dll C:\PROGRA~2\WI3C8A~1\Datamngr\IEBHO.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\slhbabydoll98\AppData\Roaming\Mozilla\Firefox\Profiles\9155nu8m.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2653012&SearchSource=3&q={searchTerms}
    FF - prefs.js: browser.search.selectedEngine - Veoh Web Player Customized Web Search
    FF - prefs.js: browser.startup.homepage - hxxp://www.searchqu.com/406
    FF - prefs.js: keyword.URL - hxxp://blekko.com/ws/?source=6a1885c1&tbp=url&toolbarid=blekkotb_002&u=___userid___&q=
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
    FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\MyWebSearch\bar\1.bin\NPMYWEBS.DLL
    FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=109454
    FF - user.js: extensions.BabylonToolbar_i.babExt -
    FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
    FF - user.js: extensions.BabylonToolbar_i.id - 34033ba70000000000001c659dba94aa
    FF - user.js: extensions.BabylonToolbar_i.hardId - 34033ba70000000000001c659dba94aa
    FF - user.js: extensions.BabylonToolbar_i.instlDay - 15355
    FF - user.js: extensions.BabylonToolbar_i.vrsn - 1.5.3.17
    FF - user.js: extensions.BabylonToolbar_i.vrsni - 1.5.3.17
    FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.5.3.1722:54:33
    FF - user.js: extensions.BabylonToolbar_i.prtnrId - babylon
    FF - user.js: extensions.BabylonToolbar_i.prdct - BabylonToolbar
    FF - user.js: extensions.BabylonToolbar_i.aflt - babsst
    FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
    FF - user.js: extensions.BabylonToolbar_i.tlbrId - base
    FF - user.js: extensions.BabylonToolbar_i.instlRef - sst
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswNdis;avast! Firewall NDIS Filter Service;C:\windows\system32\DRIVERS\aswNdis.sys --> C:\windows\system32\DRIVERS\aswNdis.sys [?]
    R0 aswNdis2;avast! Firewall Core Firewall Service;C:\windows\system32\drivers\aswNdis2.sys --> C:\windows\system32\drivers\aswNdis2.sys [?]
    R0 pxscan;pxscan;C:\windows\system32\drivers\pxscan.sys --> C:\windows\system32\drivers\pxscan.sys [?]
    R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS --> C:\windows\system32\drivers\N360x64\0602010.005\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS --> C:\windows\system32\drivers\N360x64\0602010.005\SYMEFA64.SYS [?]
    R1 aswFW;avast! TDI Firewall driver;C:\windows\system32\drivers\aswFW.sys --> C:\windows\system32\drivers\aswFW.sys [?]
    R1 aswKbd;aswKbd;C:\windows\system32\drivers\aswKbd.sys --> C:\windows\system32\drivers\aswKbd.sys [?]
    R1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?]
    R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120619.001\BHDrvx64.sys [2012-6-18 1161376]
    R1 ccSet_N360;Norton 360 Settings Manager;C:\windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys --> C:\windows\system32\drivers\N360x64\0602010.005\ccSetx64.sys [?]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120613.007\IDSviA64.sys [2012-6-13 488568]
    R1 pxrts;pxrts;C:\windows\system32\drivers\pxrts.sys --> C:\windows\system32\drivers\pxrts.sys [?]
    R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
    R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
    R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS --> C:\windows\system32\drivers\N360x64\0602010.005\Ironx64.SYS [?]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS --> C:\windows\system32\drivers\N360x64\0602010.005\SYMNETS.SYS [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
    R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
    R2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe --> C:\windows\system32\atiesrxx.exe [?]
    R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]
    R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-6-19 44768]
    R2 avast! Firewall;avast! Firewall;C:\Program Files\AVAST Software\Avast\afwServ.exe [2012-6-19 134920]
    R2 CSIScanner;CSIScanner;C:\Program Files\Prevx\prevx.exe [2012-6-20 6746280]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
    R2 Giraffic;Veoh Giraffic Video Accelerator;C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe --service --> C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe --service [?]
    R2 HsfXAudioService;HsfXAudioService;C:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
    R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-6-19 654408]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2012-2-22 103440]
    R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.2.1.5\ccSvcHst.exe [2012-6-14 138232]
    R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-12-21 103792]
    R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2010-12-21 126392]
    R2 regi;regi;C:\Windows\System32\drivers\regi.sys [2007-4-18 11032]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
    R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-4-6 258928]
    R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
    R3 amdkmdag;amdkmdag;C:\windows\system32\DRIVERS\atipmdag.sys --> C:\windows\system32\DRIVERS\atipmdag.sys [?]
    R3 amdkmdap;amdkmdap;C:\windows\system32\DRIVERS\atikmpag.sys --> C:\windows\system32\DRIVERS\atikmpag.sys [?]
    R3 CAXHWAZL;CAXHWAZL;C:\windows\system32\DRIVERS\CAXHWAZL.sys --> C:\windows\system32\DRIVERS\CAXHWAZL.sys [?]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-6-14 138912]
    R3 MBAMProtector;MBAMProtector;\??\C:\windows\system32\drivers\mbam.sys --> C:\windows\system32\drivers\mbam.sys [?]
    R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
    R3 pxkbf;pxkbf;C:\windows\system32\drivers\pxkbf.sys --> C:\windows\system32\drivers\pxkbf.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
    R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]
    R3 Sftfs;Sftfs;C:\windows\system32\DRIVERS\Sftfslh.sys --> C:\windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\windows\system32\DRIVERS\Sftplaylh.sys --> C:\windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\windows\system32\DRIVERS\Sftredirlh.sys --> C:\windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\windows\system32\DRIVERS\Sftvollh.sys --> C:\windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-22 136176]
    S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-31 257696]
    S3 fssfltr;fssfltr;C:\windows\system32\DRIVERS\fssfltr.sys --> C:\windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-22 136176]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-12-21 54136]
    S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
    S3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-2-23 835952]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2012-06-20 15:35:44 -------- d-----w- C:\Users\slhbabydoll98\AppData\Local\Microsoft Corporation
    2012-06-20 06:27:45 -------- d-----w- C:\Program Files (x86)\MSECache
    2012-06-20 06:26:54 -------- d-----w- C:\Program Files (x86)\Microsoft Windows 7 Upgrade Advisor
    2012-06-20 05:56:05 -------- d-----w- C:\ProgramData\CA
    2012-06-20 05:40:22 62976 ----a-w- C:\windows\SysWow64\PxSecure.dll
    2012-06-20 05:40:21 65736 ----a-w- C:\windows\System32\drivers\pxrts.sys
    2012-06-20 05:40:21 36384 ----a-w- C:\windows\System32\drivers\pxscan.sys
    2012-06-20 05:40:20 24024 ----a-w- C:\windows\System32\drivers\pxkbf.sys
    2012-06-20 05:40:20 -------- d-----w- C:\Program Files\Prevx
    2012-06-20 05:39:53 -------- d-----w- C:\ProgramData\PrevxCSI
    2012-06-19 23:54:18 24904 ----a-w- C:\windows\System32\drivers\mbam.sys
    2012-06-19 23:51:02 141144 ----a-w- C:\windows\System32\drivers\aswFW.sys
    2012-06-19 23:48:18 258904 ----a-w- C:\windows\System32\drivers\aswNdis2.sys
    2012-06-19 23:48:11 28504 ----a-w- C:\windows\System32\drivers\aswKbd.sys
    2012-06-19 23:47:56 12368 ----a-w- C:\windows\System32\drivers\aswNdis.sys
    2012-06-19 23:42:20 -------- d-----w- C:\Users\slhbabydoll98\AppData\Roaming\SUPERAntiSpyware.com
    2012-06-19 23:41:39 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
    2012-06-19 23:41:39 -------- d-----w- C:\Program Files\SUPERAntiSpyware
    2012-06-19 23:34:38 53080 ----a-w- C:\windows\System32\drivers\aswRdr2.sys
    2012-06-19 23:34:29 819032 ----a-w- C:\windows\System32\drivers\aswSnx.sys
    2012-06-19 23:34:24 69976 ----a-w- C:\windows\System32\drivers\aswMonFlt.sys
    2012-06-19 23:32:45 41184 ----a-w- C:\windows\avastSS.scr
    2012-06-19 23:32:26 -------- d-----w- C:\ProgramData\AVAST Software
    2012-06-19 23:32:26 -------- d-----w- C:\Program Files\AVAST Software
    2012-06-19 16:47:34 2622464 ----a-w- C:\windows\System32\wucltux.dll
    2012-06-19 16:47:03 99840 ----a-w- C:\windows\System32\wudriver.dll
    2012-06-19 16:46:33 36864 ----a-w- C:\windows\System32\wuapp.exe
    2012-06-19 16:46:33 186752 ----a-w- C:\windows\System32\wuwebv.dll
    2012-06-19 15:59:09 20480 ----a-w- C:\windows\svchost.exe
    2012-06-18 18:11:34 -------- d-----w- C:\Users\slhbabydoll98\AppData\Roaming\Malwarebytes
    2012-06-18 18:11:20 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-06-18 18:11:20 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-06-18 18:07:59 -------- d-----w- C:\ProgramData\PC Optimizer Pro
    2012-06-18 18:03:34 -------- d-----w- C:\Users\slhbabydoll98\AppData\Local\visi_coupon
    2012-06-18 18:00:33 -------- d-----w- C:\Remote Programs
    2012-06-18 18:00:30 -------- d-----w- C:\ProgramData\Free Ride Games
    2012-06-18 18:00:26 -------- d-----w- C:\Program Files (x86)\Free Ride Games
    2012-06-18 02:15:30 -------- d-----w- C:\windows\SysWow64\N360_BACKUP
    2012-06-15 03:55:57 175736 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
    2012-06-15 03:55:57 -------- d-----w- C:\Program Files\Symantec
    2012-06-15 03:55:57 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
    2012-06-15 03:54:58 405624 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\symnets.sys
    2012-06-15 03:54:57 737912 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\srtsp64.sys
    2012-06-15 03:54:57 451192 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\SymDS64.sys
    2012-06-15 03:54:57 37496 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\srtspx64.sys
    2012-06-15 03:54:57 190072 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\Ironx64.sys
    2012-06-15 03:54:57 167048 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\ccSetx64.sys
    2012-06-15 03:54:57 1092728 ----a-r- C:\windows\System32\drivers\N360x64\0602010.005\SymEFA64.sys
    2012-06-15 03:54:49 -------- d-----w- C:\windows\System32\drivers\N360x64\0602010.005
    2012-06-15 03:54:49 -------- d-----w- C:\windows\System32\drivers\N360x64
    2012-06-15 03:54:47 -------- d-----w- C:\Program Files (x86)\Norton 360
    2012-06-15 03:37:16 -------- d-----w- C:\ProgramData\PCSettings
    2012-06-14 03:58:40 9216 ----a-w- C:\windows\System32\rdrmemptylst.exe
    2012-06-14 03:58:40 76288 ----a-w- C:\windows\System32\rdpwsx.dll
    2012-06-14 03:58:40 149504 ----a-w- C:\windows\System32\rdpcorekmts.dll
    2012-06-14 03:58:37 208896 ----a-w- C:\windows\System32\profsvc.dll
    2012-06-14 03:58:33 204800 ----a-w- C:\windows\System32\drivers\rdpwd.sys
    2012-06-14 03:58:28 3144192 ----a-w- C:\windows\System32\win32k.sys
    2012-06-14 03:58:12 3213824 ----a-w- C:\windows\System32\msi.dll
    2012-06-14 03:58:11 2342400 ----a-w- C:\windows\SysWow64\msi.dll
    2012-06-14 03:57:34 1460224 ----a-w- C:\windows\System32\crypt32.dll
    2012-06-14 03:57:33 182272 ----a-w- C:\windows\System32\cryptsvc.dll
    2012-06-14 03:57:33 1156608 ----a-w- C:\windows\SysWow64\crypt32.dll
    2012-06-14 03:57:32 140288 ----a-w- C:\windows\System32\cryptnet.dll
    2012-06-14 03:57:32 139264 ----a-w- C:\windows\SysWow64\cryptsvc.dll
    2012-06-14 03:57:32 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
    2012-06-02 04:05:25 -------- d-----w- C:\Users\slhbabydoll98\AppData\Local\Wild Tangent
    2012-06-02 03:30:01 -------- d-----w- C:\Users\slhbabydoll98\AppData\Roaming\WildTangent
    .
    ==================== Find3M ====================
    .
    2012-06-17 22:25:07 70304 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-06-17 22:25:07 419488 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
    2012-05-18 02:06:48 2311680 ----a-w- C:\windows\System32\jscript9.dll
    2012-05-18 01:59:14 1392128 ----a-w- C:\windows\System32\wininet.dll
    2012-05-18 01:58:39 1494528 ----a-w- C:\windows\System32\inetcpl.cpl
    2012-05-18 01:55:22 173056 ----a-w- C:\windows\System32\ieUnatt.exe
    2012-05-18 01:51:30 2382848 ----a-w- C:\windows\System32\mshtml.tlb
    2012-05-17 22:45:37 1800192 ----a-w- C:\windows\SysWow64\jscript9.dll
    2012-05-17 22:35:47 1129472 ----a-w- C:\windows\SysWow64\wininet.dll
    2012-05-17 22:35:39 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl
    2012-05-17 22:29:45 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe
    2012-05-17 22:24:45 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
    2012-03-30 11:09:53 1895280 ----a-w- C:\windows\System32\drivers\tcpip.sys
    2012-03-25 20:45:02 472808 ----a-w- C:\windows\SysWow64\deployJava1.dll
    .
    ============= FINISH: 22:12:19.30 ===============
     

    Attached Files:

  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    Your DDS log shows that Avast and Norton are both installed.

    One of them needs to go.

    Multiple antivirus programs will fight each other and cause various issues.

    I recommend getting rid of Norton and keeping avast, but it's your choice.

    ---------------------------------------------------------

    Your HiJackThis log shows numerous toolbars and browser helper objects(BHO's).

    Most of them are unneeded and contain spyware/adware and are problematic.

    ---------------------------------------------------------

    Go to Control Panel - Programs and Features, then uninstall

    Ask Toolbar

    Ask Toolbar Updater

    Babylon Toolbar On IE

    Google Toolbar For IE

    Google Update Helper

    iLivid

    McAfee Security Scan Plus

    McAfee SiteAdvisor

    Shop To Win

    Spam Free Search Bar

    SpeedyPC Pro

    Vuze

    Windows iLivid Toolbar

    Windows Searchqu Toolbar


    ---------------------------------------------------------
     
  3. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    Ok, i got rid of norton and kept avast. I was able to uninstall all the programs except Ask Toolbar Updater. I just keep getting a message saying "You do not have sufficient access to uninstall Ask Toolbar Updater. Please contact your system administrator."
     
  4. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    Getting rid of Norton and keeping Avast was a good choice. (y)

    Go here and click the author's download link to download and SAVE Norton Removal Tool.

    After it's been downloaded and saved, close all open windows first, then double-click it to run it.

    Allow it to remove everything that's associated with Symantec, Norton, and LiveUpdate.

    Restart the computer if prompted to so the removal process can finish.

    -------------------------------------------------------------

    Start HiJackThis, then click "Do a system scan and save a log file".

    Save the new log that appears, then copy-and-paste it here.

    -------------------------------------------------------------
     
  5. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    Have you upgraded Windows 7 to Service Pack 1(SP1)?

    Have you been installing the important/recommended updates that are released on a regular basis by Microsoft?

    -----------------------------------------------------------
     
  6. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    Here is Hijackthis logfile

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:53:29 AM, on 6/22/2012
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v9.00 (9.00.8112.16446)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\slhbabydoll98\Downloads\HijackThis (1).exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Veoh Web Player Toolbar - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    F2 - REG:system.ini: UserInit=C:\windows\SysWOW64\Userinit.exe,
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O2 - BHO: Veoh Web Player - {cd90bf73-20f6-44ef-993d-bb920303bd2e} - C:\Program Files (x86)\Veoh_Web_Player\prxtbVeoh.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O3 - Toolbar: (no name) - !{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
    O3 - Toolbar: (no name) - !{98889811-442D-49dd-99D7-DC866BE87DBC} - (no file)
    O3 - Toolbar: (no name) - !{cd90bf73-20f6-44ef-993d-bb920303bd2e} - (no file)
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\AVAST Software\Avast\afwServ.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Veoh Giraffic Video Accelerator (Giraffic) - Unknown owner - C:\Program Files (x86)\Giraffic\Veoh_GirafficWatchdog.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Toshiba Laptop Checkup Application Launcher (Norton PC Checkup Application Launcher) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
    O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
    O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
    O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    --
    End of file - 10722 bytes
     
  7. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    I have tried numerous times to download windows updates but there are 4 updates that won't download and it keeps giving me a error message"Code FFFFFFFF".

    The 4 updates are:

    Security updates for Windows 7 for x64 based systems (KB2676562)
    Security updates for Windows 7 for x64 based systems (KB2709715)
    Update for Windows 7 for x64 based systems (KB2679255)
    Windows 7 Service pack 1 for x64 based systems (KB976932)
     
  8. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    Oh, I have also tried going to the microsoft support site and downloading there fix tools that are supposed to help if you are getting error messages when you try to install updates but those didn't work either.
     
  9. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    The SP1 upgrade for Windows 7 has been out since March 2011, so the operating system in that computer has been outdated for a long time.

    Go here to download and save the 903.2 MB SP1 upgrade for Windows 7(64-bit) - second one from the bottom of the list.

    After it's been downloaded and saved, close all open windows, then attempt to install it.

    If the upgrade fails, you probably should consider doing a clean reinstall of Windows 7(64-bit) and then getting it up-to-date and getting a fresh start with that computer.

    -------------------------------------------------------
     
  10. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    Wow, I just bought this laptop in may of last year :(. That link worked, the Windows 7 Service pack 1 is installed.
     
  11. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    Did you download and save and then actually install it?

    Right-click COMPUTER, then click Properties.

    If "Service Pack 1" is in the Windows version section, it's been installed.

    ------------------------------------------------------------

    Go to Windows Update and do a scan.

    Download and install any important/recommended updates that appear in the list.

    ------------------------------------------------------------
     
  12. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    It gave me the option to run, save, or save & run. I choose save and run. I checked in computer in the properties section and service pack 1 is listed in the windows edition.

    After I installed service pack 1 last night it gave me 5 additional updates that needed to be installed and all 5 of them were installed. However, 3 of the 4 updates that i gave you before still wouldn't install.

    Security updates for Windows 7 for x64 based systems (KB2676562)
    Security updates for Windows 7 for x64 based systems (KB2709715)
    Update for Windows 7 for x64 based systems (KB2679255)

    But service pack 1 is successfully installed.
     
  13. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    Just ran windows update again, got more updates installed. But the same 3 updates wouldn't install.
     
  14. slhtarheelfan02

    slhtarheelfan02 Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    42
    After I rebooted, I ran windows update scan again and i checked view update history. The new updates are being installed but the same 3 updates are failing to install.
     
  15. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,682
    Don't worry about those 3 failed updates for now.

    Do you still have Malwarebytes Anti-Malware and SUPERAntiSpyware installed?

    Start HiJackThis and run a scan, then save the new log, then copy-and-paste it here.

    ---------------------------------------------------------
     
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