Random Blue screens

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Akiba720

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Joined
May 18, 2018
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Hello, I have been having random blue screens for a couple weeks and I have no clue why.

They happen one I am playing games, sitting on my desktop and It is really rare for me to be able to step away from my computer and not have to come back to log in because of these blue screens.

I just downloaded bluescreen viewer a couple hours ago to see what some of these blue screens are and these are the ones I have gotten so far.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 8
RAM: 12252 Mb
Graphics Card: NVIDIA GeForce GTX 660 Ti, -2048 Mb
Hard Drives: C: 930 GB (203 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., 990FXA-UD3
Antivirus: Windows Defender, Enabled and Updated
 

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Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
Right click on diag.txt
Select Save link as from the menu
Save to your desktop
Rename the file to diag.bat
Double click on the file to Run
Once it is finished it will create a SystemDiagnostics folder on your desktop
Compress the folder to a .zip file
Upload to your reply

How to Compress/Uncompress .Zip files
 
Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
Please try running this again. All the files did not get created.
 
Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
Still isn't working correctly. Enclosed is the file. Please try one more time. Also verify if you have any minidump files still existing in the following location. C:\Windows\Minidump

Make sure you delete your existing System Diagnostic folder on the desktop. Then run the diag.bat file again. The following files should be created in the SystemDiagnostics folder after running.
  1. Antivirus.txt
  2. ApplicationEventlog.txt
  3. Dxdiag.txt
  4. Msinfo32.nvo
  5. Software.txt
  6. SystemEventlog.txt
  7. SystemInfo.txt
  8. Any Minidumps files that Exist (*.dmp)
 

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Joined
Oct 7, 2017
Messages
4,489
First Name
Darrin
I all suggest you to perform the following test while I analyze your files.

Please follow the steps below to help troubleshoot your system. Let me know if you have any questions.

Step 1:
Speccy
Download Speccy to your desktop

1. File > Save Snapshot. This will create a file called [hostname].speccy
2. File > Publish Snapshot. This saves your snapshot to their servers
3 Copy and Paste the link to your next Reply

Step 2:
Click on Start menu
Type command to start searching
Right click on command prompt in list and select Run Administrator
Copy
and Paste each the commands below into the command prompt and press Enter key

1. sfc /scannow (best to run 2-3 times, rebooting after each time)

2. (Windows 8 or higher)
dism /online /cleanup-image /restorehealth

If any Errors are found with sfc /scannow then:
Copy and Paste the following command, and press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
This will copy sfcdetails.txt to your desktop
Upload sfcdetails.txt file

Step 3:
Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool

This may take hours so plan to run it overnight.
Testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes
When Memtest86+ has completed 8 or more passes take a picture and post an image and upload to your reply

MemTest86+ - Test RAM BSOD Tutorials

Step 4:
Seagate Seatools for Windows - Run the Long Test
https://www.seagate.com/support/downloads/seatools/seatools-win-master/
 
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